An exciting opportunity has arisen for an experienced Shift Engineer to join the Engineering Team at a five-star deluxe residential property. Reporting to the Engineering Manager and working in line with company policies, procedures, and the Engineering Standards Manual, you will be responsible for maintaining and operating all plant, machinery, fixtures, fittings, and building fabric.

Your role will be pivotal in ensuring exceptional resident comfort, operational efficiency, and cost-effective building performance within a luxury residential environment. Key Responsibilities Compliance & Statutory Requirements Ensure all statutory inspections and requirements are met Maintain accurate and up-to-date certification in designated Building LogbooksOperations & Maintenance Take ownership of defect repairs and ensure the safe, efficient operation of all building plant and equipment Maintain and operate systems including boilers, pumps, chillers, air handling units, fans, electrical distribution, pipework, ductwork, and garage plant according to established proceduresCustomer Service Excellence Deliver a consistently high standard of service to residents and colleagues Maintain a professional, courteous, and solutions-focused approach at all timesTask Management & Systems Manage reactive helpdesk requests via BuildingLink, providing timely updates and closure feedback Use the CAFM system to receive, track, and complete tasks in line with specifications and service level agreementsBMS Monitoring Monitor the Building Management System (BMS) for alarms, incorrect operation, setpoints, and scheduling Respond promptly to faults or abnormal system behaviourFeedback & Continuous Improvement Provide feedback to the Technical Services Manager on software platforms, maintenance activities, plant performance, Health & Safety, and energy efficiency initiativesEmergency Response & Fire Procedures Carry communication equipment and respond promptly to incidents, providing clear updates on repair status Follow fire alarm and emergency procedures, ensuring sprinkler systems and emergency generators are operational Isolate systems when instructed by the Duty Manager or London Fire BrigadeIdeal Candidate Experience & Qualifications Minimum of 5 years’ experience in an engineering role Relevant electrical or mechanical qualifications Previous experience within an ultra-luxury or high-end residential environment (desirable)Skills & Attributes Exceptional attention to detail and quality standards Strong capability across mechanical, electrical, and plumbing systems Excellent communication skills with a strong customer-service mindset Proactive, reliable, and professional approach to workSalary & Benefits Share of the Resident Gratuity Fund Life Insurance 28 days’ annual leave (inclusive of Bank Holidays), increasing to 33 days with service Continuous in-house training and development programmes Recognition initiatives and rewards for outstanding performanceAdditional Benefits Season ticket loans Learning and development opportunities Enhanced pension contributions Social events Complimentary uniform and personal dry-cleaning service