Job Purpose of The Showroom Sales Consultant The purpose of the Showroom Sales Consultant is to manage the daily operations of a Retail store, ensuring high levels of customer service, achieving sales targets, managing inventory, and maintaining a well-presented and safe retail environment. Key Responsibilities * Oversee all aspects of store operations, including sales, staffing, inventory, and customer service. * Achieve and exceed store sales targets and KPIs. * Ensure accurate stock control, ordering, and display of carpet and flooring products. * Manage customer inquiries, complaints, and after-sales service professionally and effectively. * Monitor store budgets and control costs. * Implement and maintain store merchandising standards and cleanliness. * Ensure health & safety and legal compliance at all times. * Prepare daily, weekly, and monthly reports for senior management. Experience * Minimum 2-3 years of retail experience, ideally in a carpet, flooring, or home improvement environment. * Proven track record of achieving sales targets. * Experience handling customer service issues and delivering solutions. Skills & Competencies * Excellent communication and interpersonal skills. * Sales-driven with strong negotiation and closing skills. * Good organisational and time-management abilities. * Basic IT skills – experience using POS systems, MS Office, and stock management systems. * Numeracy and literacy skills for budgeting and report writing. * Customer-focused attitude with a problem-solving mindset. Personal Attributes * Professional, responsible, and reliable. * Self-motivated with a positive, can-do attitude. * Attention to detail and high standards. * Flexible and adaptable to change. * Physically fit – able to handle carpets and flooring samples (where applicable). Working Conditions * Full-time, including weekends and public holidays as required. * Based in-store with occasional travel to supplier sites and fitting sites Showroom Sales Consultant