Role title: Security and Environmental Services Manager

St. Enoch Shopping Centre, Glasgow

Full-time | Permanent - on-site 5 days per week

Responsible for Security & Cleaning on site

Summary:

Lead and enhance the guest experience at St. Enoch Shopping Centre by providing strong leadership of the security and cleaning functions, ensuring the environment is safe, secure, clean, and welcoming for all visitors, retailers, and staff.

Deliver a security-first focus, acting as the site’s senior point of contact for all safety and incident response matters.

Oversee the cleaning function, supporting and guiding cleaning operations to deliver consistently high standards throughout the centre.

About:

Praxis is seeking a Security and Environmental Services Manager to oversee the delivery of security and cleaning services at St. Enoch Shopping Centre. This is a key leadership role responsible for ensuring a safe, clean, and welcoming environment for visitors, retailers, and team members alike.

You’ll lead from the front – taking ownership of the security strategy and performance, ensuring effective incident response, and working closely with our cleaning teams to deliver consistently high standards across the centre. This is a role where strong leadership, operational expertise, and a hands-on, solutions-focused mindset will thrive.

Key responsibilities:

• Lead day-to-day security operations, acting as the senior point of contact for all safety matters and emergency response
• Oversee the cleaning team via the Cleaning Manager, ensuring compliance, high standards and consistent performance
• Build effective relationships with contractors, emergency services, retailers, and internal stakeholders
• Champion a culture of professionalism, collaboration and customer-first thinking across all guest services
• Monitor budgets, resources, and contractor performance to ensure cost-effective, high-quality service delivery
• Maintain compliance with all relevant health and safety legislation and internal policies

What we’re looking for:

• Demonstrable experience leading multi-functional teams in a security or guest services environment – ideally retail or public-facing
• Proven track record in security and cleaning management, with strong operational and technical knowledge
• Confidence in managing incidents, audits, emergency procedures, and compliance documentation
• Sound understanding of health & safety legislation, emergency response, and risk management
• Excellent technical knowledge in relation to security and cleaning operations including legislation/compliance
• Experience with CCTV, access control, and incident management systems
• Strong interpersonal, communication and influencing skills
• SIA licence (or willingness to obtain) is essential; IOSH or NEBOSH desirable
• Comfortable operating in a fast-paced, high-footfall, customer-focused environment
• Capability to deliver the full spectrum of operational services in– house

Personal Attributes:

• Proven management, problem solving and decision makingskills
• Excellent organisational and time management skills with close attention to detail including in budgeting
• Excellent interpersonal, communication, conflict resolution and influencing skills with all stakeholders
• Team player withthe ability to work effectively supporting colleagues at all levels within a high performance team environment
• A professional and credible persona and communication style
• Ability to work in a fast paced and often pressurised environment in a calm and professional manner adopting a flexible and agile approach to support the team and the assets
• Committed to working in accordance with the Praxis values

Why join Praxis at St. Enoch?

At Praxis, we combine an entrepreneurial spirit with in-house operational delivery – and that means you’ll have the autonomy to make an impact, supported by a collaborative, high-performing team. St. Enoch is a dynamic and evolving centre at the heart of Glasgow, with exciting plans ahead.

We offer a competitive salary, along with:

• 25 days holiday plus bank holidays
• Private Medical Insurance and Healthcare Cash Plan
• 5% company pension contribution
• 3x life assurance

Company Values:

> Professionalism | We seek to outperform expectations with individuals able to express themselves whilst always upholding the highest professional standards

> Ownership | Every asset, problem or opportunity is treated as though it is our own. The group delivers all real estate services in house and never outsources responsibility or blame

> Entrepreneurialism | We challenge convention constantly encouraging imaginative solutions and rigorous debate in pursuit of better performance. Everyone is empowered to make decisions

> Meritocracy | Results, hard work and good ideas trump age, experience, and meaningless job titles. We have built a diverse team where everyone encouraged to work collaboratively to reach their full potential

> Action This Day | We never put off anything until tomorrow that can be done today

Apply now to take the next step in your career and help shape the future of one of Scotland’s most iconic shopping destinations.