Software Development Team Leader, Customer Relationship Management

bet365 Manchester, England, United Kingdom

Software Development Team Leader, Customer Relationship Management

bet365 Manchester, England, United Kingdom

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A Software Development Team Leader, who will help to coordinate and drive team efforts to deliver software solutions.

Within the Customer Relationship Management (CRM) team, you will be developing, enhancing and supporting the Company’s customer engagement platform which deals with the various customer communication channels.

You will be responsible for building and leading a team of Software Developers of varying experience and skillsets. You will measure quality and delivery, contribute to and drive improvements.

You will be required to retain a solid technical understanding of systems and remain close to the solutions being developed. Your focus will be people, processes, delivery and governance.

The day-to-day work is interesting, challenging and fast paced amidst a hardworking and delivery focused Company ethos. We hire people with a broad set of technical skills who are ready to tackle some of technology’s greatest challenges and continue to break new ground in software innovation.

This role is eligible for inclusion in the Company’s hybrid working from home policy.

Preferred Skills, Qualifications and Experience

• Knowledge of Frontend development including React and Typescript.
• Proven track record in leading teams to deliver high quality solutions.
• Developing low latency, highly available and scalable solutions.
• Experience of event-based systems.
• Knowledge and experience of server-side development including Services, Systems, Messaging and Middleware.
• Ability to multitask and manage multiple streams of activity, shifting focus regularly.

Main Responsibilities

• Assisting in driving the provision of a capable, reactive, motivated and delivery focused team.
• Enforcing governance around quality, rules, standards and processes within the team.
• Ensuring the solution meets the needs of the Business.
• Overseeing the development process to ensure timely completion.
• Aiming to limit repeated steps within the development process.
• Identifying and mitigating risk.
• Analysing the impact of change.
• Mentoring members of the team and ensuring distribution of knowledge.
• Inputting into the developer’s appraisals and other performance feedback.

By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - https://www.bet365careers.com/en/privacy-policy.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Gambling Facilities and Casinos

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