Solar Technical Service Manager

10 Days Old

Solar Technical Service Manager
Location: United Kingdom (Hybrid - 1-2 days per week in London office) Function: Service Contract: Full-Time Salary: £45,000 - £55,000 per annum
About the Role
We are seeking an experienced Solar Technical Service Manager to lead and develop our after-sales service operations for solar inverter systems across the UK market.
This is a hybrid position, requiring office presence 1-2 days per week in our London-based office, with additional travel across the UK as required.
You will be responsible for delivering high service quality, customer satisfaction, and technical excellence across residential, commercial, and utility-scale PV installations. Acting as the key interface between customers, service partners, and internal technical teams, you will ensure full compliance with UK regulations and company standards while driving continuous improvement across service operations.
Key Responsibilities
Manage and continuously improve after-sales service activities for solar inverter products in the UK
Lead, coach, and support internal service engineers and external service partners
Ensure timely troubleshooting, repair, replacement, and commissioning support
Act as escalation point for complex technical issues and customer complaints
Monitor and report on service KPIs (response time, resolution time, customer satisfaction, warranty costs)
Coordinate warranty claims, RMA processes, and spare parts management
Provide technical support and training to customers, installers, and partners
Collaborate with Sales, Product Management, and R&D to feedback field issues and enhance product reliability
Contribute to service strategy development and continuous improvement initiatives
About You
Education
Degree or technical qualification in Electrical Engineering, Renewable Energy, or a related field
Experience
5+ years' experience in service or technical support roles within solar PV, inverters, power electronics, or renewable energy
Experience managing teams and/or service partners
Strong understanding of solar inverter systems and PV plant operations
Good knowledge of the UK solar market and regulatory environment
Skills
Strong technical and analytical capabilities
Excellent problem-solving and customer-facing skills
Leadership and people management ability
Proficient with CRM and service management tools
Fluent English (C1 minimum)
Italian language skills are advantageous
Other Requirements
Willingness to travel within the UK as required
Ability to work independently and cross-functionally
If you are a technically strong service leader looking to take ownership of UK after-sales operations within a growing renewable energy business, we would be keen to hear from you.
If you feel well suited to the role and would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd - Derby Office
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website
Apply
Location:
City Of London, London
Salary:
£45,000 - £55,000 /annum
Job Type:
FullTime
Category:
Property Services

We found some similar jobs based on your search