Solution Consultant & Sales Engineer – Intelligent Orchestration (Salesforce)
New Today
🚀 About The Role
Ortoo is redefining how revenue and service teams operate inside Salesforce.
Location: Flexible / Remote
Company: Ortoo (Salesforce Native ISV)
We are embedding AI‑driven decisioning and intelligent orchestration directly into Sales and Service workflows — enabling companies to route smarter, prioritize better, and act faster.
We’re looking for an AI Solution Consultant & Sales Engineer who can:
Win strategic deals alongside Sales
Design intelligent orchestration models
Translate operational challenges into AI‑powered solutions
Become the trusted advisor for RevOps, Sales Ops, and Service leaders
You will sit at the intersection of:
AI & automation
Business process design
Salesforce architecture
Revenue growth
This is a highly visible, revenue‑impacting role.
💡 What You’ll Do
1️⃣ Win New Business (Sales Engineer)
You are a core contributor to new ARR.
Partner with Account Executives on strategic opportunities
Lead discovery sessions uncovering operational inefficiencies
Position Ortoo as the intelligent decision layer inside Salesforce
Deliver compelling, business‑outcome‑focused demos
Design AI‑powered proof‑of‑concepts
Address technical architecture, security, and scalability questions
Support RFPs and complex deal cycles
You help customers see what intelligent orchestration can unlock.
2️⃣ Design AI‑Powered Orchestration
You will architect and configure:
AI‑assisted lead prioritization
Dynamic workload balancing
Skills‑based routing
SLA‑aware case allocation
Capacity‑driven distribution models
Intelligent reassignment and escalation flows
You translate business logic into scalable, Salesforce‑native automation — enhanced with AI‑driven insights.
3️⃣ Be the Orchestration & RevOps Authority
Advise Sales, SDR, Service, and Support teams on modern operating models
Help organizations move from static assignment rules to intelligent, adaptive systems
Quantify business impact: speed‑to‑lead, conversion lift, SLA adherence, rep productivity
Contribute to Ortoo’s best‑practice AI orchestration frameworks
Customers should feel they are working with a strategic advisor — not just a product expert.
🧠 What You Bring
Business & Operational Depth
Strong understanding of:
Lead management & conversion optimization
Case management & SLA models
RevOps / Service Ops structures
Ability to connect workflow design to measurable KPIs
Consulting mindset with strong analytical thinking
Salesforce & Technical Expertise
Hands‑on Salesforce experience (Sales Cloud and/or Service Cloud)
Comfortable with:
Data models
Automation (Flows, logic, routing rules)
Security & sharing models
Reporting & analytics
Able to discuss architecture with technical stakeholders
Curious and excited about applying AI to operational workflows
This role requires technical credibility — not just business fluency.
Commercial & Communication Strength
Confident presenting to enterprise stakeholders
Strong demo storytelling ability
Comfortable navigating complex buying committees
Structured, persuasive, and outcome‑oriented
You enjoy being in front of customers — and winning.
🔥 What Makes This Role Exciting
You will help shape how AI is embedded into operational workflows
You directly impact revenue growth
You work at the forefront of intelligent automation inside Salesforce
You influence both product evolution and go‑to‑market strategy
This is not a back‑office consulting role — this is a strategic, high‑visibility position.
📈 What Success Looks Like
Higher win rates in strategic deals
Shorter sales cycles through strong technical validation
Customers achieving measurable improvements in speed, productivity, and revenue
Ortoo positioned as the intelligent orchestration layer in Salesforce ecosystems
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- Location:
- Greater London
- Job Type:
- FullTime