Sous Chef

6 Days Old

Sous Chef / Chef Manager
Location: Birmingham (City Centre)
Monday - Friday
Role Overview An experienced Sous Chef / Chef Manager is sought to lead and manage a busy contract catering operation within a corporate environment. This position combines strong culinary expertise with operational leadership, ensuring the consistent delivery of high-quality food, excellent hospitality, and solid commercial performance in line with company service standards.
Key Responsibilities Food Quality & Service Delivery Leads the preparation and delivery of fresh, seasonal, and innovative menus

Ensures consistently high standards of food quality, presentation, and customer experience

Oversees daily service across restaurant dining, hospitality functions, and meeting & events catering

Operational Management Manages all on-site catering operations, ensuring smooth day-to-day performance

Maintains service delivery in line with contractual expectations and KPIs

Drives continuous improvement, innovation, and development of the food offer

Client & Customer Relationship Management Acts as the primary on-site contact for all catering matters

Builds strong relationships with stakeholders and customers

Responds to feedback professionally and implements service improvements

Financial & Commercial Performance Manages budgets, food cost control, and gross profit targets

Oversees ordering, stock management, and supplier relationships

Ensures effective labour planning and rota management

Health, Safety & Compliance Ensures full compliance with food safety, hygiene, allergen, and HACCP standards

Maintains audit readiness, due diligence documentation, and high cleanliness standards

Promotes a strong health and safety culture within the team

Team Leadership & Development Recruits, trains, and motivates a high-performing catering team

Leads by example with a hands-on and supportive management style

Conducts performance reviews and supports ongoing development

Sustainability & Brand Standards Supports sustainability initiatives, including waste reduction and responsible sourcing

Delivers services in line with corporate values and operational standards

Encourages innovation and customer engagement activities

Skills & Experience Required Strong background in fresh food preparation and corporate hospitality

Experience operating within structured catering environments

Excellent organisational, communication, and leadership skills

Strong commercial awareness, including budget and food cost management

Ability to maintain high standards in a client-facing setting

Qualifications (Preferred) NVQ Level 2 or 3 in Professional Cookery (or equivalent)

Food Safety Level 3

Allergen Awareness Training

IOSH or Health & Safety qualification (desirable)

TPBN1_UKCT
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Location:
Birmingham
Job Type:
PartTime

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