Spa Receptionist - Bristol

Spa Receptionist - Bristol HarSPALocation: Bristol
Position Type: Full-time / Part-time (flexible)

About Us
Bristol HarSPA is a premium wellness destination, offering a tranquil escape for guests 365 days a year. We pride ourselves on delivering exceptional service and creating a relaxing, welcoming environment for every visitor.The Role
We are looking for a friendly, professional, and highly organised Spa Receptionist to join our team. As the first point of contact for our guests, you will play a key role in delivering an outstanding customer experience.Working Hours
This role requires flexibility to work a mixture of shifts, including:

• Early shifts: 6:30am - 3:00pm
• Late shifts: 12:00pm - 8:00pm
• Weekends and key holiday periods (we are open 365 days a year)

Key Responsibilities

• Welcoming guests and providing a warm, professional first impression
• Managing bookings, appointments, and enquiries (in person, phone, and email)
• Handling payments and maintaining accurate records
• Supporting the smooth day-to-day operation of the spa
• Maintaining a clean, calm, and organised reception area

What We're Looking For

• Excellent communication and interpersonal skills
• Strong organisational abilities and attention to detail
• Punctual, reliable, and professional at all times
• Ability to remain calm and efficient in a busy environment
• A positive attitude and a passion for customer service

What We Offer

• A supportive and friendly team environment
• Opportunities for training and development
• Staff benefits and discounts
• The chance to work in a relaxing, luxury setting

How to Apply
If you are enthusiastic, organised, and enjoy working with people, we would love to hear from you