Elior - A Workplace That Works for You

We're looking for a StarChef RME Product Manager to take ownership of StarChef and its associated menu, product, allergen, and nutritional data systems. In this role, you will ensure data accuracy, maintain legal and regulatory compliance, and align multiple systems, while supporting business operations through effective oversight, training, streamlined workflows, and cross-functional collaboration.

This is a remote role, offering flexibility while working closely with cross-functional teams across the business.

Key Accountabilities Ensure accurate setup and governance of StarChef and connected systems (TenKites, Label Logic Live, Track'd). Act as senior escalation for data quality, compliance, workflows, and cross-system alignment. Oversee supplier data workflows including allergens, nutrition, pricing, ingredient lists, and CO2 uploads. Manage data flow from StarChef to Label Logic Live for PPDS compliance. Maintain data governance frameworks, SOPs, guidance, and internal documentation. Support allergen incident investigations and traceability. Monitor system updates, release coordination, change control, and escalation processes. Collaborate with Digital, Procurement, Operations, Food Development, and Marketing on system changes and product lifecycle events. Evaluate and test new system features; produce reporting and insights for stakeholders. Oversee training, capability building, and user experience improvements. Approve high-impact changes, including allergen updates, recipe revisions, and PPDS workflows. Manage product transitions, line manage administrator(s), and lead continuous improvement initiatives. Provide senior support for mobilisation activities and act as escalation for operational data discrepancies. Experience and Knowledge - Essential Experience managing menu/product data systems (e.g., StarChef). Knowledge of allergen, PPDS, calorie, and distance-selling regulations. Analytical and problem-solving skills. Strong communication across all levels. Experience managing data, databases, and structured workflows. Intermediate Microsoft Office skills. Ingredient-level understanding of food products. Experience and Knowledge - Desirable Experience with 3rd-party software providers. Foodservice operational experience. Leading cross-functional projects. Personal Qualities Excellent customer service and stakeholder focus. Flexible, adaptable, and able to work independently or in a team. Commercial awareness and influencing ability. Empathetic, patient, and professional under pressure. Strong interpersonal, organisational, and investigative skills.

Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals - Enjoy tasty, nutritious food on us while you work! Flexible working - including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind - generous holiday allowance of 33 days, with the option to buy more. Leave for life's important moments - whether family, personal or unexpected. Give back time - paid volunteering days for the causes you care about. Room to grow - career development and learning opportunities for all stages of your career. Wellbeing first - mental health support and wellbeing perks. Financial security - pension schemes and life assurance. Exclusive discounts - save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.

And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we're happy to help!

Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT