Store Director Harrods

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Elsa Schiaparelli instilled a creative spirit in 20th-century fashion with her inventive imagination and revolutionary vision on sportswear, Haute Couture, art, fragrance, and ordinary elements turned into elaborate creations. Her iconic collaborations with artists like Dalí, Cocteau, Man Ray, and Giacometti became legendary. Nowadays, the Maison Schiaparelli cultivates this incredible heritage, offering women of the 21st-century the essence of a bold style and timeless allure.
Role and Key Responsabilities : The Store Director drives the point of sales on all aspects throughout the support of the headquarters departments including team management, client experience, operations, CRM and clienteling, HR, business relations with Harrods.
He/she enhances the profitability of the Boutique, expands the traffic in an excellence and results orientation.
Client Development & CRM Leadership Lead the boutique’s CRM strategy, ensuring consistent growth of the client base and depth of engagement across VIC, top clients, and aspirational tiers. Leverage existing client portfolios and personal relationships with HNWIs and the London socialite scene to initiate and nurture high-potential relationships. Personalise outreach and follow-up strategies, ensuring each interaction is memor...
Location:
London
Job Type:
FullTime
Category:
Management & Consultancy

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