Retail Store Manager – Jollyes Pets – New store opening in Yeovil. On Target earnings of £43,000 p.a. (incl salary up to £33,000 p.a. + bonus potential of £2-10k p.a.). Managing daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our new Yeovil store. This is a fantastic opportunity to join a growing company voted by Retail Week as 'Best Retailer 2024' (under £250m t/o) and included in the Sunday Times 'Best Places to Work' list. The Benefits:

Competitive salary of up to £33,000 p.a. (dep on exp), plus annual bonus potential of £2-10k p.a., subject to reaching pre‑agreed measures. Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts. Retail Trust Membership: Counselling, wellbeing, and financial support. Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services. Health & Wellbeing Support: Online GP, mental health services, fitness programmes, dental care and cancer support. Workplace Pension: Legal & General scheme (EE 3%, ER 5%). Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options. Enhanced Family Leave: Maternity and paternity packages above statutory levels. Recognition & Rewards: Top Dog Award with extra day off and perks. Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership. Learning & Development: Ongoing training for career growth.

The Role – Store Manager:

Reporting to your Regional Manager you will lead by example, creating an excellent culture and working environment for your team, demonstrating our values of being Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising turnover and gross margin while controlling costs. Ensure you and your team deliver the highest standards of pet care and that the welfare of pets is a top priority, promoting responsible pet ownership. Deliver exceptional customer service by providing a great shopping experience and displaying strong pet and product knowledge. Training is provided. Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Help promote Jollyes as an employer of choice within your local community. Ensure clear communication of key business updates and individual and team objectives.

The Skills: To be successful in this role you’ll need the following skills and experience:

A passion for pets and people. Delight customers by ensuring an unrivalled shopping experience. Previous retail store management experience, with a hands‑on approach to daily business operations and planning for short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high‑performing, highly engaged teams, ensuring succession plans are in place to develop future leaders. A proven track record in developing business performance and exceeding KPIs, whilst delivering the highest levels of store standards including health & safety and legal compliance. Commercially aware, able to manage your P&L and a proactive approach. Occasional out‑of‑hours store cover or regional support may be required; you must have your own transport and a UK driving licence. Full‑time, permanent position – 40 hours per week, five days out of seven.

Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we’re friendly to pets, people and the planet too! #J-18808-Ljbffr