Store Manager

New Yesterday

Store Manager at Oliver Bonas Norwich, England, United Kingdom About Us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do. Responsibilities
Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store’s performance and identify development areas. Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store’s objectives are being met. Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards. Communicate any development/training issues that are identified to the Area Manager and People Advisor. Ensure exemplary customer service is delivered by the team at all times. Make sure the team always adheres to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.
Benefits
Generous employee discount up to 60% off all OB products. Free access to our 24-hour employee assistance programme with Care First offering financial, emotional and vocational support. Flexible holiday 30 days (including bank holidays) increasing to 35 days with length of service. Annual discretionary profit related bonus scheme. Free membership for our Westfield Health Cash Plan or Private Medical. Auto-enrolment into our pension plan. Refer a Friend incentive. Enhanced maternity, paternity, adoption and shared parental leave. Equity, Diversity and Inclusivity Voice network and EDI team. Mental Health First Aider support. Education and support through our 360L eLearning platform. Free refreshments and treats in store.
What We Look For
Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who is kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who’s looking for opportunities to learn more.
Seniority level: Mid-Senior level | Employment type: Full-time | Job function: Sales and Business Development | Industries: Retail #J-18808-Ljbffr
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Location:
Norwich
Job Type:
FullTime

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