This role does not come with relocation assistance , therefore candidates must be currently based in the UK in order to be considered.Job Title: Strategy & Operations Manager - TripsRole location: London OR Manchester (Hybrid)The Trips Strategy and Operations team works closely with the Trips Leadership team to define strategy and guide the execution of this strategy. As the Strategy & Operations Manager for Ground Transport, you will be responsible for surfacing customer, market, competitor and performance insights to the Ground Transport leadership team and shaping the business unit's strategy. You will then translate this strategy into annual and quarterly goals and then ensure that the governance structures and KPIs are in place to execute the strategy effectively.This role may also get involved in program management activities to coordinate, manage and deliver diverse complex business critical initiatives or lead on high scale and impact changes or transformations.Key ResponsibilitiesDevelop Multi-year Strategies & Resolve Strategic QuestionsLead project(s) to solve, complex open-ended strategic challengesScope well structured and effective projects and workstreams (with support)Define problems, scope and perform analytical tasks with rigor and objectivityDevelop, communicate and align recommendations with senior stakeholders (Directors, Sr Directors)Identify focus areas, including goals, how to get there, operating model and business cases for new investments (with FP/A)Achieve on-going alignment and buy-in from leadership through frequent consultationsUnderstand & Assess Implications of Market, Competitive, Customer and Business ContextPerform comprehensive assessment of the medium to long-term strategic position of the business topics you ownHave a deep understanding on historical and future trends - like competition, consumers, competitors, regulations, technology changesUnderstand major implications and articulate risks & opportunities arising out of such trendsOperationalize StrategyLead development of operational plans from strategic priorities (with support if needed)Ensure focus areas, resource allocation, objectives, KPIs & metrics are aligned to strategy and with relevant stakeholders (e.g. Finance, Operational Leads)Refine and maintain a clear strategic roadmap, linked to operational realities and long term goalsHelp ensure effective and consistent communication of strategy and annual goalsMonitor quarterly objectives / strategic priorities, ensure prompt & effective actions are taken by the responsible owners to course correct where necessarySupport leadership (Director and above) in understanding inefficiencies in strategy delivery especially cross-brand / cross-department collaborationCraft ContributionPositively and proactively contributes towards the craft, including being available to coach others, share best practices or participate in events or projects.Support Decision Making by LeadershipEnsure Leadership Teams (Director and above) are spending time on most important topics & have high quality materials in order make effective, impactful decisionsEnsure annual, quarterly & weekly leadership processes (e.g. offsites) are effective at connecting strategy, leadership decisions and downstream executionRequired Skillset4-8 years of relevant experience in generalist roles dealing with senior stakeholders, such as in-house strategy, chief-of-staff, consulting, financeStrategic ThinkingIs able to break down open-ended business problems, into multiple core issues, and define analysis needed to solve those issues (e.g. define project with multiple workstreams to address the business problem)Has a good understanding (or desire to learn) of Booking and the travel / OTA industry (consumer preferences, competition etc.)Is highly proficient with the tools & techniques needed to perform complex analytical tasks for their scope of workDemonstrate ability to think creatively and “connect the dots” own scope of work to broader business strategyCommunicationFluent in English (written and verbal)Has ability to craft persuasive narratives with limited supportIs a highly effective & clear presenter, and can effectively adapt style to their audienceIs a highly effective communicator who is credible & trusted by senior audiences and a strong facilitator of medium groups (6-15)Is a strong influencer in all groups up to Director level and productively interacts with Sr Director and VP levelImpact & DeliveryCan independently manage a project(s) on their ownHas ability to manage and influence stakeholders at all levels of the organization, including senior management (Dirs/Senior Dirs) with competing prioritiesCan lead cross functional collaboration in a highly matrix and complex environmentLeadership & DevelopmentCan influence broader strategy & vision (beyond own project)Demonstrates good judgment and can be a trusted, credible advisor to leadership (Dirs & above)Demonstrated ability to mentor & support junior team membersAbility & commitment to learn fast and adapt to a fast moving environmentBenefits & Perks: Global Impact, Personal RelevanceBooking.com’s total rewards philosophy is not only about compensation but also about benefits. Our rewards are aimed at making it easier for you to experience all that life has to offer — all the messy, beautiful, and joyful bits — on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:A great, brand new office to in the heart of ManchesterFree breakfast and lunch25 days’ paid holiday plus bank holidays (rising to 28 days after 3 years of service)Health & well-being benefits such as mental health support, access to health insurance, etc.Employer contribution pensionIndustry-leading parental leave and adoption leaveGreat discounts on accommodation, car rentals and other group benefitsFrom day one of your employment with us, we offer 22 weeks’ fully paid leave for all new parents, regardless of gender or the way you become a parentCarer’s leave. 10 days’ fully paid leave per year for colleagues who are caring for ill family members.Hybrid Working (UK): We believe in office attendance at least 40% of your time whilst empowering you with the flexibility to plan where to do your best work.Inclusion at Booking.comTake it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. #J-18808-Ljbffr