Job Description

Student Services Adviser

• Location: Bournemouth
• Contract Type: Temporary Contract
• Salary: £13.19 PAYE £16.82 UMBRELLA

Are you passionate about supporting students and delivering exceptional service? We are seeking a Student Services Adviser for a temporary 2–3 month placement in Bournemouth. This role is crucial in assisting students to navigate their Educational experience effectively.

Day-to-day of the role:

• Serve as the first point of contact for students seeking guidance and support on various issues including accommodation, funding, travel, and general student life.
• Provide specialist advice and manage queries related to university-managed accommodation, funding, bursaries, and travel arrangements.
• Coordinate applications, allocations, and arrivals for university-managed accommodation.
• Actively support and participate in the delivery of residential life activities and events to enhance student community engagement.
• Maintain accurate records and ensure compliance with data protection regulations.
• Collaborate with internal teams and external partners to ensure high-quality support and positive student experiences.
• Create and distribute student-facing communications through various channels including documents, publications, and social media.
• Contribute to the continuous improvement of Student Services by implementing feedback and innovative ideas.

Required Skills & Qualifications:

• Proven experience in student support, customer service, or an administrative role.
• Strong organisational skills with the ability to handle fluctuating workloads effectively.
• Excellent communication and interpersonal skills, with a sensitive and student-focused approach.
• Ability to work both independently and as part of a team.
• Willingness to travel to halls of residence and work occasional evenings or weekends as needed.
• Familiarity with specialist software systems and a commitment to ongoing professional development.

Benefits:

• Opportunity to be part of a supportive and student-centred team.
• Make a significant impact on enhancing the student experience.
• Work in a dynamic, varied, and rewarding role within a vibrant university setting.
• Gain valuable experience in a fast-paced student services environment. xbpsjku

To apply for the Student Services Adviser position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.