Purpose of Job To deliver a high-quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership.  To empower and enable members Living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England. SHINE has over 14,500 members with spina bifida and/or hydrocephalus. This post will bring a real focus to the Essex, Suffolk & Norfolk area and will be an exciting opportunity to engage with members and develop and deliver the services we offer. Our Little Stars project for 0–12 year olds has been established for over 3 years supporting younger members and their families with their diagnosis and beyond. We also have a growing Teen membership known as FIRE (Friendship, Independence, Resilience, Equality) Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place. We are looking for someone who can cover the Essex, Suffolk & Norfolk area. You will be home based but will be required to attend clinics in this area and London, events and meet members one to one where necessary within your allocated area and occasionally across wider areas and nationally. Shine will offer you: A competitive salary of £28,471 (pro-rata for part-time hours) Regular working hours, and no shift work (some very occasional weekends or evenings) 3% pension contribution 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours) Additional annual leave due to length of service Opportunity to purchase additional annual leave Broadband allowance Life insurance after 12 months’ employment Access to our Employee Support Programme Support to learn and develop

Please see the full  Job Description  &  Person Specification  below and on our website.

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.

If you would like to discuss the role, please contact Sarah Carrier, England Services Manager by email to arrange a convenient time for a call.

To apply please submit your CV and supporting statement , which should outline your interest and explain how you meet the role criteria. *Please note applications without a supporting statement will not be accepted*

Closing date: Monday 15th September 2025 11pm Interviews: Friday 26th September 2025 Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.