Support Coordinator- MUST HAVE ERP EXPEIRNCE
4 Days Old
Support Coordinator- ERP (Enterprise Resource Planning) system
Hours: Full-time, Monday to Friday, 8:30am - 5:00pm, office based, 1 day hybrid
located in Hemel, 35 to 40k based on experience.
About the Role
We are looking for an experienced and detail-oriented ERP Support Coordinator. In this role, you will manage the day-to-day operations of our Priority Software ERP system, providing first-line user support, coordinating system updates, and driving system optimisation across the business.
This is a great opportunity for someone with strong technical knowledge of Priority Software and a proactive approach to problem-solving and collaboration.
Key Responsibilities
- Provide first-level support for ERP users and troubleshoot technical issues
- Liaise with IT and external Priority Software partners for issue resolution
- Monitor ERP system performance and suggest improvements
- Deliver user training and create easy-to-follow guides and documentation
- Work with internal departments to gather feedback and coordinate system enhancements
- Support software testing and manage reporting of test results
- Coordinate with ERP support companies on updates, customisations, and upgrades
- Maintain data accuracy and ensure system configurations meet company standards
- Support ongoing process improvements and system efficiency
- Carry out other tasks as directed by the Operations Director
What We're Looking For
- Proven experience as a Priority Software power user
- Strong analytical and troubleshooting skills
- Excellent communication and teamwork abilities
- Organised, with good attention to detail
- Experience with project coordination is a plus
Apply now
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#J-18808-Ljbffr- Location:
- Hemel Hempstead, England, United Kingdom
- Salary:
- £60,000 - £80,000
- Job Type:
- FullTime
- Category:
- Management & Operations
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