Support Team Leader
New Today
Job Description
The Role
Our client is seeking experienced Support Team Leaders to lead frontline teams across community-based supported living services. This is a hands-on leadership role where you'll manage, mentor, and work alongside your team to deliver high-quality person-centered support that promotes independence and wellbeing.
You'll be responsible for:
- Leading and developing support teams to consistently deliver person-led care
- Working shifts alongside your team, including on-call duties
- Ensuring all support plans are implemented and individuals achieve their goals
- Managing budgets, resources, and quality standards
- Building relationships with individuals, families, and community partners
- Maintaining CQC compliance and safeguarding standards
- Coaching team members to develop their skills and confidence
- Creating welcoming, homely environments that promote independence
About You
Essential:
- Level 5 Diploma in Leadership & Management (or working towards) - Level 3/4 considered with extensive experience
- Proven experience supporting people with learning disabilities and/or mental health conditions in community settings
- Previous team leadership or management experience in social care
- Strong understanding of person-led approaches and promoting independence
- Knowledge of CQC standards, Mental Capacity Act, and safeguarding
- Excellent communication and relationship-building skills
- Flexibility for shift work, evenings, weekends, and on-call duties
- Full UK driving license with business use insurance
- Track record of commitment and longevity in previous roles
Desirable:
- MAPA training
- Award in Education and Training (AET)
- IOSH health and safety training
- Experience in supported living (not care homes)
What Makes a Great Candidate
We're looking for passionate, hands-on leaders who:
- Demonstrate a "can do" problem-solving attitude
- Can evidence supporting individuals to develop daily living skills
- Show commitment to empowering people rather than doing things for them
- Have achieved measurable outcomes with the people they've supported
- Understand the difference between task-based care and enabling independence
- Lead by example and inspire their teams
What We Offer
- £28,000 - £30,000
- Comprehensive induction and ongoing training
- Clear career development pathway
- Supportive leadership team
- Opportunity to make a real difference in people's lives
- Work in a values-driven organization committed to quality
- Location:
- Newcastle Upon Tyne
- Job Type:
- FullTime
- Category:
- Retail
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