Support Worker Complex Needs (Female Only)

New Today

About the Role We are looking for a confident, emotionally resilient and proactive Support Worker to support a young woman (Candice, known as Candy) with complex needs in a supported living setting.
Candy is a vibrant and engaging individual who enjoys:
Music, TikTok, and self-expression
Shopping trips and planning her meals
Community activities including animal visits and outings
Building her independence and life skills
However, this is not a passive support role . You will be working with a client who presents with:
Autism, ADHD, and borderline learning disability
Emotional dysregulation and impulsivity
History of self-harm, suicidal ideation, and behavioural escalation
Periods of aggression, including physical violence towards staff
Inappropriate sexualised behaviours and boundary-testing

This role requires someone who can balance compassion with firm boundaries and remain calm under pressure .
What Youll Be Doing You will provide 1:1 structured support , focusing on:
Behaviour & Emotional Support
Using de-escalation and distraction techniques during incidents
Supporting Candy through emotional distress and dysregulation
Maintaining clear, consistent boundaries at all times
Recognising early signs of escalation and acting proactively
Daily Living & Independence Supporting with: Personal care (prompting, supervision)
Cooking and meal planning
Laundry and household tasks

Encouraging independence through step-by-step guidance
Community & Social Engagement Supporting safe access to the community (Candy cannot travel independently)
Accompanying her to activities, shopping, and outings
Building her confidence in public settings
Risk Management Managing risks including: Self-harm (ligatures, head banging, scratching)
Aggression towards staff
Inappropriate sexual behaviours
Poor risk awareness when excited or distracted

Following safeguarding and escalation protocols at all times
Who This Role Is REALLY For Lets be honestthis role is not for everyone .
You will thrive if you are:
Emotionally tough you dont take behaviour personally
Calm under pressure even when faced with aggression or distress
Consistent you dont bend boundaries to keep the peace
Observant you notice subtle changes in mood or behaviour
Structured you can guide routines and maintain stability
You will struggle if you:
Avoid confrontation or difficult situations
Take verbal or physical behaviour personally
Prefer low-risk, routine care environments
Essential Requirements Female staff (service user preference and risk profile)
Experience with: Autism / Learning Disabilities
Mental Health / EUPD / challenging behaviour

Strong understanding of: Safeguarding
Behaviour support / PBS approaches

Ability to remain professional and boundaried at all times
Desirable (But Not Essential) Experience with high-risk behaviours (self-harm, aggression)
Training in de-escalation / PMVA / CPI
Experience in supported living or complex care
What We Offer Competitive hourly rate + enhanced pay for complex packages
Structured rota and consistent placement
Ongoing specialist training (PBS, mental health, risk management)
Strong clinical and management support
Clear progression pathways within Unicare
Why This Role Matters This isnt just about careits about:
Helping someone build independence safely
Reducing crisis behaviours through the right support approach
Creating stability where there has been disruption
Handled well, this placement becomes transformational .
Handled poorly, it becomes high-risk very quickly .
Apply Now If you believe you have the resilience, structure, and mindset required, we want to hear from you.
Pls email your cv or alternatively call 02082396877 and select the option for recruitment.

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Location:
Caterham
Salary:
From £13 to £14 per hour
Job Type:
FullTime
Category:
Social Care

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