Supporter Care Officer Salary: £27,804 Letchworth Garden City/ home working (hybrid) Full time (35 hours a week) Permanent Flexible working considered

Are you a people person with a can-do attitude? Do you have some experience of fundraising, or are you looking to start your fundraising career? We have the perfect role for you!

Join our friendly team We are looking for someone with strong communication and relationship building skills, who will enjoy enthusing others to support our cause. Ideally you will have experience in a similar role either within the charity sector or health environment, but for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.

Our charity The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.

The role The Supporter Care Officer plays a vital role in ensuring our supporters and volunteers feel valued, inspired and motivated to continue their involvement with the MS Trust by delivering exceptional supporter care and stewardship. As a key member of the Fundraising Team, you will provide essential support for third-party events and individuals fundraising within their communities, ensuring every supporter receives the guidance and encouragement they need to succeed.

What we can offer ·         25 days annual leave per year plus bank holidays, which increases with length of service to 30 days. ·         Company pension with enhanced employer contribution. Salary Sacrifice scheme available. ·         Death in Service benefit. ·         Enhanced maternity, paternity and adoption pay. ·         Sick pay. ·         Hybrid working. ·         Employee assistance Programme ·         Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge. ·         Learning and development policy to develop all staff. ·         Cycle to work scheme, Volunteering day and Season ticket loans.

To find out more and apply Please visit our website to download a job pack and application form (CVs will not be considered). As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.

Closing date: 8th August 2025 (5 pm)

First Interviews: 14th August 2025

Second Interviews: 21st August 2025