We're Hiring! | Team Leader – Operations ✈️

Are you a hands-on leader who thrives in a fast-paced, high-volume environment? We're looking for a driven Team Leader to join our Operations team — someone who leads by example, takes ownership, and knows how to get the best out of their people.

Location: Birmingham, B37 7HE

Pay: £16.42 per hour

️ Hours: 5 days out of 7 | Weekend coverage required

About the Role

As Team Leader – Operations, you'll work closely with the General Manager to keep daily operations running smoothly. You'll lead your shift, ensure targets are met, and create the kind of team culture where people actually want to show up and perform.

This is a role for someone who doesn't just manage tasks — they lead people.

✅ What You'll Be Doing

▸ Leading and motivating your team across a 7-day operation

▸ Ensuring HACCP, food safety, H&S and security compliance are met every shift

▸ Managing team performance, attendance and day-to-day conduct

▸ Resolving conflict quickly and implementing corrective actions

▸ Supporting continuous improvement (CI) initiatives

▸ Deputising for the Section Manager when required

▸ Communicating clearly and keeping your team informed and engaged

What We're Looking For

✔ Minimum 2 years' supervisory experience in food production, manufacturing, catering or a high-volume environment

✔ Strong understanding of HACCP, food hygiene and H&S — qualification preferred

✔ Proven ability to lead, motivate and develop teams

✔ Confident managing conflict and working independently

✔ In-flight catering experience is a bonus (not essential)

✔ Degree educated preferred, or strong relevant experience

✔ Fluent in English — a second European language is a plus

✔ Competent in Microsoft Office

Why Join Us?

▸ Competitive rate of £16.42/hr

▸ Varied, fast-moving environment — no two days the same

▸ Genuine opportunity to grow into more senior operational roles

▸ Be part of a global business with real values and real standards

Ready to step up?

If this sounds like you, drop me a message or apply directly. I'd love to hear from people who are serious about operational leadership and want to make a real impact.

Please share — someone in your network might be looking for exactly this!

Our Values

We don't just talk about values — we live them every day:

✨ Excellence — Quality isn't a checkbox, it's a mindset. We invest in our people because when you grow, we all soar.

Passion — You'll feel the energy of an industry that never sleeps. Your ideas matter, your voice is heard, and the work you do today lands on a tray table tomorrow.

Responsibility — We're shaping the future of sustainable aviation catering, reducing waste, championing local suppliers, and making choices that go beyond profit.

Respect — Different backgrounds, different talents, one team. We celebrate what makes each person unique and build a culture where everyone belongs, grows, and succeeds together.

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