Team Manager - Contact Centre £32,500 - £35,000 Full-time\n\nIf you enjoy leading people, driving performance, and helping a team grow through change, this role is worth a look. You'll guide a group of advisors supporting a major tech brand, with plenty of scope to develop your own leadership skills too.\n\nWhat you'll be doing: Team Manager - Contact Centre\nCoaching and developing a contact centre team\n\nSetting goals and helping your advisors hit them\n\nManaging escalations and spotting performance trends\n\nTurning insights into clear actions\n\nSupporting the operation through a period of transition\n\nWhat you need: Team Manager - Contact Centre\nPeople leadership experience\n\nStrong coaching and performance management skills\n\nConfident problem solver with an analytical approach\n\nEnjoy developing others and raising capability in the team\n\nThe offer: Team Manager - Contact Centre\n£32,500 - £35,000\n\nBUPA Medical & Dental, life cover, income protection, pension\n\nWellbeing-focused, inclusive culture\n\nClear internal development routes\n\nHow to apply\nSend your CV and well be in touch to talk through the role.\n\nApply now