Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Team Overview The AWS Network Design and Deployment (NIDD) team is searching for a passionate and talented Technical Infrastructure Program Manager (TIPM) to drive Data Center and Network Capacity planning. You will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers. You will work with stakeholders to complete per-requisites necessary to deliver critical networking capacity. You will lead programs with goals to improve infrastructure resource utilization and availability. You will work with teams across the ADC Organization to effectively plan and deliver data center capacity. Key Responsibilities

Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate. Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes. Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed. Provide program progress reporting on a regular basis. End to end responsibility for the program’s execution and success. Manage multiple competing projects/programs simultaneously. Develop and implement scalable, data-driven process improvement/automated solutions. Keep the customer experience as the primary focus.

Qualifications

Experience in technical product or program management. 2+ years of software development experience. 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience. Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Preferred Qualifications

3+ years of working directly with engineering teams experience.

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