Technical Account Manager in City of London

42 Days Old

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job Description
Technical Account Manager, SaaS Product
£40,000 to £60,000 depending on experience plus structured performance based bonus
Hybrid, London with one day a week in the office
A growing tech business is looking for a technically confident and commercially driven Technical Account Manager to help scale a high potential digital product. This is an opportunity to join a company that is expanding its footprint in the automotive services market, supporting customers to adopt and optimise an online booking solution that is already gaining strong traction.
You will be working with an established pipeline of warm customers. There is no cold calling. Your focus is on guiding customers through onboarding, supporting implementation, and driving increased usage through consultative conversations and targeted follow ups. You will also play a key role in shaping feedback that influences product development.
The Opportunity
This is a brand new role created to unlock further commercial value from an existing customer base. You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider commercial growth. The role suits someone who enjoys ownership, problem solving, and working closely with product and technical teams.
What You Will Be Doing
Managing relationships with warm customers and guiding them through product onboarding
Demonstrating product features and supporting customers through implementations
Closing upgrades and driving increased adoption through consultative selling
Handling light technical tasks such as inserting snippets, updating colours, and reviewing basic configuration
Analysing customer performance data to identify opportunities for growth
Working closely with product and engineering teams to relay customer insight
Helping to build scalable processes for future commercial hires
What You Will Need
2 to 5 years of experience in a Technical Account Manager, Customer Success or SaaS sales role
Confidence in closing deals and driving adoption, not just managing accounts
Strong communication skills and the ability to explain simple technical tasks clearly
A data led approach with the ability to identify trends and translate them into action
A self starter mindset with comfort working in a scaling or fast paced environment
What’s On Offer
£40,000 to £60,000 base salary depending on experience
Structured performance based bonus with clear progression and scaling
Hybrid working with one day a week in a London office
Autonomy, ownership and the chance to shape a new commercial function
Clear progression opportunities as the team grows
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
Location:
City Of London
Job Type:
FullTime

We found some similar jobs based on your search