Technical Account Manager (FinTech | Financial Technology | Client Success | Trading Technology | E/OMS)Are you passionate about financial markets and client relationships? Do you enjoy solving technical challenges while helping clients succeed? We are looking for a Technical Account Manager to join our growing team and support leading financial institutions in maximizing the value of our trading and portfolio management technology.About the Role -Technical Account Manager(FinTech | Financial Technology | Client Success | Trading Technology | E/OMS)As a Technical Account Manager, you will act as the primary point of contact for a portfolio of clients, building strong relationships while ensuring they get the most out of our trading, portfolio, and risk management solutions. This role blends client success, technical problem-solving, and financial markets expertise.You will work closely with traders, portfolio managers, IT teams, and operational stakeholders to understand their workflows, support their needs, and deliver high-quality service.Key Responsibilities -Technical Account Manager(FinTech | Financial Technology | Client Success | Trading Technology | E/OMS)Client Relationship ManagementBuild and maintain trusted relationships with clients across trading, IT, operations, and compliance teamsServe as the primary contact for client queries, support issues, and strategic discussionsConduct regular client meetings, calls, and updates to ensure high service levels and client satisfactionIdentify opportunities to expand product usage and support business growth within existing accountsMonitor potential risks such as competitor solutions, workflow challenges, or organizational changesTechnical Account ManagementUnderstand client trading workflows and business requirements across multiple asset classesSupport the implementation and optimization of order and execution management systemsDeliver product demonstrations, user training, and feature updatesCoordinate with internal teams to resolve issues, deliver enhancements, and manage system upgradesTroubleshoot technical issues and manage escalations when requiredDocument client workflows and maintain accurate account recordsCollaboration & ReportingWork closely with product, support, and sales teams to deliver solutions that meet client needsProvide feedback to internal teams to improve products and servicesMaintain accurate reporting and documentation through internal systemsAssist with client events, networking opportunities, and marketing initiativesAbout YouWe are looking for someone who is driven, proactive, and comfortable working in a fast-paced environment.You will ideally have:A bachelors degree or equivalent experienceStrong communication and relationship-building skillsA good understanding of financial markets and electronic trading workflowsExperience with order and execution management systems or trading platformsThe ability to manage multiple priorities and deadlinesA proactive approach to problem solving and client serviceWhat We OfferCompetitive salary with annual bonusGenerous holiday allowancePension schemeHealth and wellbeing benefitsAnnual training and development budgetThe opportunity to work with leading financial institutions in a growing global businessIf you enjoy combining client engagement, technology, and financial markets, wed love to hear from you.JBRP1_UKTJ