Technical Account Manager

2 Days Old

Technical Account Manager - £55,000 + £10,000 - Hybrid - London - must have recent MSP experience The Role Due to continued business growth within our client, we are seeking a Technical AccountManager to join the expanding client services team. Reporting to the Accounts Director, this role involves collaborating with a team of experienced Account Managers to act as the voice of the client within the organisation. Key Responsibilities Client Relationship Management: Build and maintain strong relationships with client stakeholders through regular engagement, both in-person and virtually. Technical Consultation: Understand client requirements and recommend tailored IT solutions in collaboration with pre-sales and technical teams. Client Advocacy: Serve as the primary client representative internally, ensuring needs and feedback are effectively communicated. Revenue & Contract Management: Support contract renewals, identify account growth opportunities, and protect recurring revenue streams. Service Improvement: Relay feedback between clients and internal teams to drive enhancements in service quality and delivery. Product & Service Updates: Keep clients informed about new products, services, and relevant upgrades to ensure ongoing value. Marketing & Communication: Collaborate with the marketing team on client engagemen...
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Location:
London
Salary:
£55,000
Job Type:
FullTime
Category:
Sales

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