Location: Leatherhead, Surrey, UK | Function: Regulatory & Quality | Team: Pharmacovigilance (PV)

Zoetis is looking for dedicated professionals to join our Pharmacovigilance team. These roles provide critical technical and regulatory support for our products, ensuring quality, safety, and compliance while delivering excellent service to internal and external stakeholders.

Technical Advisor

Job Purpose:
As a Technical Advisor, you will provide technical advice, guidance, and support on Zoetis products to both internal teams and external customers. You will manage product complaints, investigate issues thoroughly, and ensure timely resolution while maintaining compliance with internal SOPs and regulatory guidelines.

Core Responsibilities:
Technical Issues

• Handle technical queries for Zoetis products internally and externally
• Provide guidance to sales and marketing teams
• Gather feedback from customers to inform future activities
• Contribute technical expertise to internal projects and working groups

Product Complaints

• Investigate and resolve product complaints and quality issues
• Conduct site visits if required
• Report quality issues to the Regulatory team

Pharmacovigilance

• Ensure compliance with SOPs and regulatory guidelines for adverse event reporting
• Maintain reporting timelines for all adverse reactions

Relationships

• Build constructive internal and external relationships
• Ensure issues reach positive and satisfactory resolution

Key Skills & Competencies:

• Strong written and verbal communication
• Stakeholder management and interpersonal skills
• Analytical and technical knowledge retention
• Customer focus and service orientation
• Organized, with effective time management and record-keeping
• Negotiation and influencing skills

Behaviours We Value:

• Keep your technical knowledge current
• Make decisions that support the business and brand reputation
• Build lasting relationships with customers
• Deliver commitments efficiently
• Collaborate across roles, regions, and species

Qualifications & Experience:

• Bachelor's degree in veterinary, science, or related discipline
• IT literate (standard business software and regulatory systems)
• Experience in pharmacovigilance, animal or human health industry
• Post-qualification experience in veterinary practice or agriculture is desirable

Travel: Occasional travel may be required

?? Why Join Zoetis?

• Make an impact on animal health worldwide
• Work in a collaborative, expert-driven environment
• Access opportunities for career development and learning

?? Apply today or share this opportunity with someone who would be a great fit!

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About Zoetis
At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @ and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @ , please treat it as suspicious. xbpsjku For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

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