Technical Delivery Manager

Job Description

Business Development & Delivery Manager – Telecoms & Utilities

Telent is now looking for a Business Development & Delivery Manager who specialises in Land Referencing and Compulsory Purchase work, to join our team. This role offers a perfect blend of business development, securing Land Referencing and related work, and supporting the delivery of these Utility projects; your chance to help shape our wider service offerings and solutions within the Telecommunications and Utilities markets.

This is a hybrid / Agile working role, offering a mixture of working from home, and travelling to a Telent office (UK wide) for collaborative working as and when required. Being a holder of a full UK driving license will be an advantage.

The Business Development & Delivery Manager will be responsible for securing Land Referencing and CPO work and ensuring the delivery to Telecoms and Utility clients is of high quality, best in class and professional, whilst meeting agreed timescales and budget.

*This is NOT an IT / Networks related role*

Business Development & Delivery Manager - What you’ll do:

• To help support and lead on Business Development activities.
• To help identify and secure Telecoms and Utility works, specifically around Land Referencing and Compulsory Purchase Orders (CPO).
• To support commercial/financial management and reporting of Telecoms and Utility projects.
• To draft and implement best practice/processes to deliver exceptional Land Referencing/Land Assembly delivery and other related professional services.
• Liaise between the client, engineering, design, commercial and field-based teams and any other key stakeholders that contribute to the delivery of project work.
• Support other Managers in project board customer meetings when required.
• Take ownership of any Telent delivery actions as part of customer / 3rd party meetings.
• Ensure excellent technical delivery of professional services in the areas of Land Referencing / Land Assembly, ie. application documents and examinations, exercise of powers and compensation, all in line with customer requirements.
• Manage any project delivery escalations accordingly and in line with agreed contractual procedures.
• Timely tracking of progress, quality and project status across workstreams to Telent Management.
• Draft and implement quality assurance measures aligned with client requirements.
• Monitoring of QEHS and contractual performance and production of QEHS documentation where required.
• Drive training, innovation, efficiency and cost reduction, through a culture of continuous improvement.
• Coordinate with Technical Design Authorities, Subject Matter Experts, Project Managers and others to develop training requirements where required.
• Put together and deliver technical utility focused training programmes to the wider wireless business when required.
• Provide subject matter technical expertise to support delivery across all utility programmes.
• To help promote and grow the Land Referencing portfolio and associated services.
• To train and support new utility service teams.
• To support Telent’s delivery partners in their efforts to support project deliverables.
• Escalate both internally to Telent Management teams and to the customer(s) if the overall project delivery is at risk in terms of cost, quality or time.
• Ensure project delivery is in line with Telent process, agreed resource plans, client programmes, business budgets and customer requirements.
• Capture and report all changes associated with any site works scope in line with current Telent processes.

Business Development & Delivery Manager - Who you are:

You’re a proactive Business Development & Delivery Manager, who has experience and a passion for identifying and securing new business opportunities in Land Referencing, and Land Assembly. You can demonstrate that you have won contracts or supported the winning of contracts and managing projects within the Utilities or Telecommunications markets. Skilled at coordinating diverse teams and driving high-quality project delivery, you excel in project management and stakeholder engagement. Your excellent communication and customer-focused mindset enables you to lead projects whilst embracing and driving continuous improvement and innovation. This Business Development & Delivery Manager role requires high attention to detail, good commercial and business acumen, the ability to forge and build new relationships and successfully conduct new business outreach activity.

Business Development & Delivery Manager - Key requirements:

• Land Referencing / Compulsory Purchase Orders (CPO’s), Development Consent Orders (DCO’s), Transport and Works Act Orders (TWAO’s), and Hybrid Bills experience.
• Solid track record of identifying and winning new business opportunities.
• Experience of researching and identifying legal and related interests/rights/restrictions.
• Strong influencing and persuasion skills.
• Excellent interpersonal skills and the ability to bring together diverse groups.
• Effective verbal and written communication skills.
• Supporting technical aspects on assigned business development / bids.
• Customer focussed and able to deal with internal and external stakeholders and escalations.
• Telecoms and/or Utilities background.
• Experience and knowledge of managing programme delivery of Telecoms / Utilities work packages/tasks/services within a Network services (or similar) environment.
• Experience of supporting / managing financial and commercial processes.

What we offer:

A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• 26 days holiday, plus public bank holidays, and the option to buy or sell days annually
• Company pension scheme
• Access to the Flexible Benefits portal
• A range of family friendly policies
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme

We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Inclusive, Be Collaborative, Be Customer Focused and Take Responsibility.

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