Overview We’re looking for a Digital Project Manager with a top level technical understanding who thrives at the intersection of technology and people. In this role, you’ll guide cross-functional teams through the delivery of digital products and platforms from websites and apps to complex integrations and media rich front-ends. You’ll be the person who keeps things moving, asks the right questions, and brings clarity to complexity. This isn’t a clipboard-and-checklist kind of role. You’ll need a base level technical fluency, a knack for creative problem-solving, and the confidence to communicate with everyone from developers to senior stakeholders. If you love turning ambiguity into action and get a buzz from shipping great work, we’d love to hear from you. How You Roll

Strong Communicator – You know how to tailor your message to the audience. Whether you’re briefing a development team, presenting to stakeholders, or navigating a tricky client conversation, you communicate in a timely manner with clarity, confidence, and empathy. Creative Problem Solver – When things don’t go to plan (and they won’t always), you don’t panic — you get creative. You find practical, resourceful solutions that keep projects on track without compromising quality. Inquisitive Mindset – You’re naturally curious. You ask “why” before jumping to “how,” dig into technical detail when needed, and stay on top of emerging tools, platforms, and best practices in the digital space. Excellent Planner – You bring structure to chaos. From detailed project plans to risk registers, you’re methodical, thorough, and always thinking two steps ahead to keep delivery on time and on budget. Team Player – You know that great digital work is a team sport. You build trust across disciplines, celebrate others’ contributions, and create an environment where everyone can do their best work.

Responsibilities

Own the end-to-end delivery of digital projects, managing scope, timelines, budgets, and quality across the full lifecycle Translate business requirements into clear UX and technical briefs, user stories, and project plans that development teams can act on Understand agile practices and how to leverage the best outcomes from them in a fast-moving agency environment Have a deep understanding of digital delivery methodologies, able to identify and adapt the approach to suit the scope and constraints of each workstream Identify and proactively manage risks, dependencies, and blockers — escalating early and with proposed solutions Act as the primary point of contact for clients and internal stakeholders, keeping everyone aligned and informed in a timely manner Work closely with designers, developers, QA engineers, and third-party vendors to ensure seamless collaboration Champion continuous improvement by capturing lessons learned and refining processes with each delivery Manage resource planning and budget allocation across multiple concurrent projects Ensure all deliverables meet technical standards, accessibility requirements, and brand guidelines

What’s In Your Toolbox

3-5 years’ experience in digital project or product management, with a minimum of top-level technical understanding Understanding of the principles of web technologies (Frontend, Backend, APIs, CMS platforms) and development workflows (Version control, CI/CD, Hosting) Experience managing projects using agile and hybrid methodologies Proficiency with project management tools such as Jira, Smartsheet, MS Project or equivalent Proficiency in leveraging AI tooling to the benefit of the software development lifecycle and a continual desire to push new boundaries with AI support Proven ability to manage budgets, timelines, and competing priorities across multiple projects simultaneously Excellent written and verbal communication skills — equally comfortable in a client boardroom and a dev stand-up

Desirable

Familiarity with UX/UI design and prototyping tools (Sketch, Figma, Lovable) Experience with digital analytics Good understanding of data privacy regulations Relevant certifications (e.g. PRINCE2, Certified Scrum Master, Certified Scrum Product Owner or equivalent) Agency-side experience delivering projects for a range of clients and sectors

Location & Travel The role will be based primarily in Hartlebury or Manchester, but there will be times when you’ll need to work from our other places and undertake other related commercial duties both in the UK and overseas. Flexibility is key! Equal Opportunity DRPG is an equal opportunities employer. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role, we would love to hear from you and look forward to receiving your application. Veterans Support DRPG supports Armed Forces veterans and Reservists by offering a guaranteed interview to those who meet the minimum essential criteria and whose last long-term substantive employer was the Armed Forces. Please indicate if you are a veteran or Reservist in your application to help us monitor job applications from this community. #J-18808-Ljbffr