Technical Operations Manager - Disrepair, Damp & Mould

Salary: £60,000 - £70,000 per annum (dependent on experience)

Location: South London

Contract: Permanent, Full - Time

Role Overview

We are looking for a highly experienced Technical Operations Manager to lead on complex repairs areas including disrepair, damp & mould, leaks, and structural defects within a social hosuing setting. This is a technically focused role requiring strong diagnostic expertise and the ability to manage complex cases from investigation through to resolution.

You will manage a team of 3-4 technical professionals and act as a subject matter expert, providing leadership, guidance, and assurance across high-risk and high-profile cases.

Key Responsibilities

Lead the organisation's approach to disrepair, damp & mould, leaks, and complex technical repairs

Manage and develop 3-4 direct reports, providing technical leadership and mentoring

Oversee complex case investigations, surveys, and remedial programmes

Act as the technical lead for legal disrepair cases, supporting evidence preparation and resolution

Ensure technical solutions are compliant with building regulations, health & safety standards, and best practice

Work closely with legal teams, contractors, surveyors, and internal stakeholders

Drive continuous improvement in technical standards, policies, and procedures

Monitor contractor performance, cost control, and quality of works delivered

Provide expert advice and guidance across the wider repairs and asset management teams

Skills & Experience Required

Significant experience in a technical repairs or asset management role, ideally within housing or property services

Strong technical knowledge of damp & mould, disrepair, leaks, building pathology, and defect diagnosis

Proven people management experience, including leading technical teams

Experience managing complex, high-risk cases and working with legal disrepair processes

Strong stakeholder management and communication skills

Ability to interpret technical reports, surveys, and regulatory requirements