Title: Technical Program Manager

Model: Hybrid

Location: London

Salary: 100,000 - £130,000 DOE

We are working with a well-backed and fast-growing Managing General Agent (MGA) that is hiring a Technical Program Manager to join its UK team.

As part of its continued growth, the business is investing heavily in its underwriting operations, systems infrastructure, and portfolio management capabilities.

This is an opportunity to join at a key stage of growth and play a central role in delivering and improving large-scale underwriting and system implementation programmes.

The Role

As a Technical Program Manager, you will lead end-to-end implementation programmes across underwriting platforms, delegated authority, and operational system enhancements.

You will work cross-functionally with Underwriting, Operations, IT, and external insurer partners to ensure new programmes, products, and system changes are delivered on time and to a high standard.

This role sits at the intersection of technical delivery, underwriting operations, and stakeholder management.

What You’ll Be Doing

Lead programme teams to deliver successful underwriting and system implementations on time and to quality standards

Own and manage detailed project plans, proactively communicating status, risks, and dependencies to internal teams and insurer partners

Define and track key performance and quality indicators across implementation and operational delivery

Partner with Underwriting, Operations, and IT to support system configuration, testing, and rollout (including rating, quoting, bordereaux reporting, and portfolio tracking)

Drive process improvements across teams, including automation to reduce manual underwriting and reporting efforts

Identify operational and system enhancement opportunities and provide structured feedback to leadership

Ensure smooth coordination between internal teams and external stakeholders throughout the implementation lifecycle

What Our Client Is Looking For

Must be based in the UK

6+ years’ experience in technical programme management, systems implementation, underwriting operations, or insurance delivery roles

Strong understanding of MGA or delegated authority environments

Experience overseeing policy administration systems, rating platforms, or underwriting workflows

Proven ability to manage complex projects involving insurers, brokers, and internal teams

Experience running discovery sessions, gathering requirements, and defining delivery scope

Strong analytical and problem-solving capability within insurance operations

Ability to operate autonomously across cross-functional teams

Working knowledge of JavaScript and SQL preferred

Degree in Computer Science or related discipline (or equivalent experience) advantageous

What Our Client Offers

Performance-related incentives

Comprehensive benefits package

Opportunity to play a key role in scaling a high-growth MGA

Collaborative, ambitious, and commercially driven culture