Technical Scrum Master / Delivery Manager

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A major player in the enterprise technology sector is seeking an experienced Technical Delivery Manager to lead the delivery of critical IT services for high-profile clients across the UK. As a key figure in the delivery team, you will be responsible for overseeing service execution, managing diverse technical teams, and ensuring systems and solutions align with client expectations and contractual commitments.
Lead and manage multidisciplinary technical teams, including field engineers, system administrators, subject matter experts, and support staff
Serve as the key delivery interface between clients and internal teams, ensuring consistent, high-quality service
Oversee incident resolution, change management, and problem solving across software, infrastructure, and operational areas
Drive the delivery of future-proof, reliable, and secure IT systems in collaboration with product and technical SMEs
Align technical solutions with customer business needs and evolving digital strategies
Work directly with stakeholders, including C-level executives, to guide the design and deployment of tailored IT services
Monitor service performance and identify areas for continuous improvement
10+ years of experience leading IT delivery teams in complex, enterprise environments
~ Software Engineering background
~ Strong understanding of the full software development lifecycle and digital product delivery
~ Track record of working with digital platforms, cloud-based environments, and enterprise transformation projects
~ Proven ability to manage project governance, scope, risk, change control, and budgeting
~ Deep knowledge of Agile methodologies (e.g. Scrum, Kanban) and delivery tools (e.g. Experience managing demand planning, prioritisation, and forecasting
~ Strong people management and team-building capabilities

Bachelors or Masters degree in Computer Science, Engineering, or related field
Certifications such as PMP, ITIL, TOGAF, SAFe, or Scrum Master
Competitive base salary of 100,000120,000 + bonus
Access to leading training resources and certifications (including Microsoft, AWS, Google)
Flexible, UK-wide working opportunities with room for both personal and professional growth
Inclusive and supportive working environment that prioritises innovation, wellbeing, and diversity
If youre ready to lead technology delivery at scale and play a key role in mission-critical operations, this role offers the platform and support to succeed at the highest level.
Employment type Full-time

Job function Information Technology
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Location:
London
Job Type:
FullTime

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