Technical Writer – AVP | London

Department: Development Team

Location: London 3 days a week onsite

Are you passionate about turning complex technical concepts into clear, user-friendly documentation? Join our Development team as a Technical Writer – AVP and play a key role in shaping the way we communicate our software solutions.

What You’ll Do:

• Create and maintain comprehensive documentation across the software development lifecycle.
• Translate code and technical specifications into clear, accessible documents for both technical and non-technical audiences.
• Collaborate with developers and management to capture business requirements and technical details.
• Guide teams in understanding application architecture, UI design, business data, and internal procedures.
• Facilitate onboarding and knowledge-sharing sessions for new and existing team members.
• Ensure documentation aligns with JRIE’s Change Management Control procedures and QA standards.

Key Responsibilities:

• Produce user manuals, technical specs, system operation guides, and internal procedure documents.
• Review and enhance existing documentation for clarity and accuracy.
• Supervise application functionality to ensure alignment with documented processes.
• Maintain strong communication with Development, Technical Support, and Infrastructure teams.

What We’re Looking For:

• Proven experience in technical writing within software development environments.
• Must have hands-on experience with .NET, C#, and SQL.
• Ability to translate complex code and logic into readable, structured documentation.
• Experience using Visio for technical diagrams and SharePoint for document management.
• Must have a proactive mindset and the ability to build strong working relationships with 50+ developers to gather accurate and timely requirements.
• Strong analytical skills and attention to detail.
• Excellent communication and collaboration skills.

· Join us in London and help drive clarity, consistency, and quality across our development documentation.

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