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This range is provided by TradingHub. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Compensation: £Competitive (Financial Services)

About TradingHub

Founded in 2010, we have grown from a united vision shared between two people to a team of over 140 across London, Toronto, New York and Singapore. We have achieved scale by building the best-in-class surveillance tooling, where our analytics bring the front office risk mindset to the compliance function.

Though we have developed in the trade surveillance arena, we have always been more than that. At heart, we are a finance-focused big data firm. Our goal is to continue creating the world's leading financial markets analytics platform.

The Role

We are looking for a Technical Writer to join our Product team where you'll play a crucial role in creating documentation that enables our users to take full advantage of our products and technical concepts. This role will require excellent verbal and written communication skills and involve collaborating with a variety of internal and external stakeholders.

In addition to technical documentation for our industry-leading products, there will be opportunities to develop online training content that helps customers utilise the full capabilities of our products.

Responsibilities:

• Write and maintain material that allows our users to take full advantage of our products and build a clear understanding of the underlying analytical models
• Updating existing documentation in line with our regular release schedule
• Creating detailed changelogs and internal bulletins to ensure that information regarding updates is distributed both within TradingHub and to our clients
• Communicating closely with various teams throughout the firm to compile information and coordinate deadlines
• Supporting customer enquiries relating to systems architecture and configuration alongside
• Helping to design tools to automate repetitive tasks
  
  

• Excellent written and verbal communication skills
• Proven ability to distil complex information into clear and accessible formats
• The ability to quickly grasp and understand difficult technical topics
• A firm understanding of how to accommodate different audiences and purposes
• Experience with mark-up languages such as HTML, LaTeX, and Markdown
• A keen eye for detail and excellent copy-editing and proofreading skills
• Strong interpersonal skills for effective inter-team coordination
• Proficiency with Adobe Creative Suite products such as InDesign, Illustrator and Adobe Premiere Pro
• STEM background in Mathematics, Physics or a similar computational subject e.g Economics
  
  

• Annual discretionary performance bonus
• Hybrid working policy
• Private medical insurance + dental cover
• Extended parental leave (up to 6 months of fully paid maternity leave)
• 25 days annual leave + bank holidays
• Enhanced company pension plan
• 5 days study leave towards professional qualifications
• Death in service coverage
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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