Job Title: Telesales - Customer Success Manager Department : Sales, Wellingborough, Northamptonshire, NN8 4FU Salary: £26,100 FTE + Attractive Bonus Scheme Hours: Monday to Friday - 40 Hours per week Overview Premier Paper Group, one of the UK and Ireland's leading Paper and Materials Merchants, are seeking a proactive, motivated and results-driven Customer Success Manager to join our telesales team. The Wellingborough location was constructed three years ago and provides a modern sales environment. The role involves engaging with potential and existing customers over the phone, promoting products and services and closing sales to meet and exceed targets. Key Responsibilities * Make outbound calls to prospective customers. * Present, promote, and sell products using effective communication and persuasive techniques. * Manage and maintain a database of leads / current customers, ensuring accurate and up-to-date records. * Handle objections and negotiate effectively to close sales. * Achieve and exceed individual and team sales targets. * Rebuild relationships with Former clients. * Build long-term relationships with customers to encourage repeat business. * Provide feedback on customer trends and competitor activity. * Use targeted campaigns and promotions to attract business. * Identify gaps and recommend complementary products to maximise order value. * Drive revenue growth by recognising customer n...