Job description

About Us:

Our client is an award-winning, well-established heating and plumbing company known for delivering exceptional customer service and high-quality workmanship. With over 40 years of experience, they take pride in building long-term relationships with customers based on trust and reliability.

The Role:

They are looking for a confident and motivated Telesales Executive to join the team. Your primary role will be to promote and sell boiler and heating maintenance contracts and make follow-up calls to customers who have already received quotations from the team. This is a fantastic opportunity to join a trusted and reputable company where your efforts will be rewarded with a competitive bonus structure.

Key Responsibilities

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Make outbound calls to potential customers to promote maintenance contract services.

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Follow up on quotations sent by surveyors and engineers to convert leads into sales.

* Build strong customer relationships through friendly, professional, and persistent communication.

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Maintain accurate records of customer interactions and sales activity in the CRM system.

* Meet or exceed individual and team sales targets.

* Handle customer objections and queries confidently and effectively.

* Work closely with the sales and customer service teams to ensure a smooth onboarding process.

What We’re Looking For:

* Previous telesales or ...