Temporary Customer Service Representative - Edinburgh

3 Days Old

Location: Edinburgh (Office-based)
Pay: £13.50 per hour + holiday pay accrual
Duration: 2 months with possibility of extension
Hours: 37.5 hours per week, rota basis
Monday to Wednesday: 8:00am - 4:30pm with a one hour lunch break
Thursday & Friday: 9:00am - 5:30pm with a one hour lunch break
Saturday: 8:00 am - 4:00 pm with a 30 minute lunch break. 2 / 4 Saturdays per month
Requirement: Valid DBS certificate
Start: Immediate availability essential
About the Role
We're looking for a personable, proactive, and adaptable Customer Service Representative to support the day-to-day processing of visa applications and renewals . You'll be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit.
What You'll Be Doing
Greeting and assisting customers throughout the application process
Supporting applicants with completing and checking forms
Collecting biometric data and required documentation
Following structured administrative and filing procedures
Using a computer-based system to guide workflow
Handling customer queries and complaints with diplomacy and confide...
Apply
Location:
Dalkeith
Salary:
Up to £13.5 per hour
Job Type:
PartTime
Category:
Customer Service & Support

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