Tenancy Manager

7 Days Old

Resident Services Manager /Tenancy Manager / Tenancy relationship & Service Manager Location: Central Reading (Office-Based 5 Days per Week) £30k basic salary Are you an experienced property professional with a passion for delivering exceptional resident experiences and managing tenancy operations to the highest standard? We are looking for a proactive and customer-focused Resident Services Manager to join a fast-growing residential property business within the Private Rented Sector (PRS). This is an exciting opportunity to play a key role in delivering outstanding tenancy services across the full resident lifecycle while supporting a high-performing and collaborative team. This role is fully office-based, Monday to Friday, from our Central Reading office. The Opportunity As Resident Services Manager, you will be responsible for ensuring a seamless and positive experience for residents from move-in through to move-out. You will oversee tenancy administration, legal compliance, resident communications, and customer service delivery, ensuring every interaction reflects professionalism and care. You will work closely with internal teams including Lettings, Maintenance, and Customer Services to deliver a joined-up resident journey while helping to drive service improvements and operational excellence. Key Responsibilities
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Location:
Reading
Salary:
£30,000
Job Type:
FullTime
Category:
Management & Consultancy

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