Tenant Liaison Officer

New Yesterday

Your new company Join an award winning property maintenance organisation who work closely with social housing landlords nationally to deliver planned works to properties with the mission to enhance the safe, sustainable and quality homes for tenants.
Your new role Your role as a Tenant Liaison Officer is central to everything they do. You will play a vital role in ensuring the teams work efficiently, using their strong communication and relationship-building skills to deliver a positive experience for customers. With experience in a customer-facing environment, supported by ongoing training and development, you will have the skills and confidence to solve problems, meet deadlines, and understand the real impact of your work on customers and local communities. The role involves working within social housing tenanted properties on planned roofing refurbishment projects. This is a fast-paced and progressive organisation where people are trusted to take responsibility and are supported to thrive. We value work-life balance, enabling our teams to feel motivated, fulfilled, and supported both at work and at home.
What you'll need to succeed Previous working experience as a Resident/Tenant Liaison/Housing Officer working on tenanted social housing properties, delivering internal or external refurbishments/upgrades preferred. Working in a face to face customer service envir...
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Location:
Hereford
Salary:
£16.67 - £21.76 per hour + £29,000 - £325,000 annual salary Negotiable
Job Type:
FullTime
Category:
Care & Social Services

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