Trade Centre Manager – Flagship Site

New Today

A rare opportunity for a strong Branch/Depot Manager to step into a senior, multi-site role. Lead the flagship Evesham Trade Centre, oversee the Cotswolds site, and take full ownership of performance. £50,000–£60,000 + car or bonus.

Location: Evesham (with oversight of Cotswolds site)

Hours: Monday–Friday, standard trade centre hours

Job Type: Full-time, permanent

Salary: £50,000–£60,000 per annum + company car or performance-related bonus

Benefits: Free onsite parking

This is a senior, visible role for a commercially minded Branch Manager / Depot Manager / General Manager who enjoys being hands-on with customers and teams. You’ll take full P&L ownership for the flagship Evesham Trade Centre, with operational and commercial oversight of the Cotswolds site, working closely with the GM and Managing Director to drive growth, profitability and service.

If you like being on the shop floor, building trade relationships, and improving performance with real autonomy—this one’s got your name on it (figuratively… unless your name is “Trade Centre Manager”, in which case it’s spooky).

Why This Role Stands Out

Competitive salary £50,000–£60,000 depending on experience

Company car plus performance-related bonus linked to profit, growth and service

Senior role working closely with the GM and Managing Director

Full P&L ownership for Evesham and oversight of the Cotswolds site

Monday–Friday role (no regular weekend working)

Opportunity to shape and grow the operation across two locations

Supportive independent business with a strong local reputation

Free onsite parking

About the Company

Our client is a well-established home improvements and trade supercentre based in Evesham, with an additional site serving the Cotswolds. They supply a wide range of products including windows, doors, roofing solutions, conservatories and ancillary building products, supporting both trade and retail customers.

Due to continued growth and the desire to strengthen leadership at site level, they are now looking to appoint a Flagship Trade Centre Manager to take ownership of the Evesham trade operation and oversee the Cotswolds trade site.

The Role

You’ll be the senior on-site leader for the flagship Evesham site, responsible for the team, customer experience and P&L, while also providing operational and commercial oversight to the Cotswolds site manager.

This is a hands-on leadership role—expect to be at the trade counter and with customers as much as you’re reviewing performance, margins and KPIs.

Key Responsibilities

Leadership & People Management

Lead, motivate and develop the Evesham team with clear standards

Support the Cotswolds site manager and ensure consistency across both sites

Own staffing, recruitment, training and performance management

Build a positive culture focused on service, safety and commercial performance

Run regular team meetings, 1:1s and reviews

Commercial & Customer Focus

Own the P&L for Evesham, driving sales, margin and profit growth

Work with the GM on pricing, promotions and product mix

Build strong relationships with key trade customers and understand pipelines

Grow spend and retention of existing accounts and win new trade customers

Monitor and improve customer care and complaint resolution

Operations & Service Standards

Ensure smooth daily running: stock, merchandising, housekeeping and H&S

Maintain strong “on time, in full” performance for orders and deliveries

Oversee stock levels and ordering, working with suppliers/internal teams

Ensure compliance with company standards and relevant requirements

Use KPIs/dashboards to track and improve performance

Multi-Site & Stakeholder Management

Provide regular performance updates to the GM and Managing Director

Work cross-functionally to support joined-up delivery and cross-selling

Share best practice across Evesham and Cotswolds for consistent service

Represent the trade centres locally with customers, suppliers and partners

What We’re Looking For

Must-haves

Proven experience as a Branch / Depot / General Manager in a trade, builders merchant, construction supplies or similar environment

Strong people leadership: coaching, development and performance management

Commercial awareness: P&L, margin, pricing and basic reporting

Experience working with trade customers (builders, installers, contractors)

Track record improving sales, profit and customer service

Confident communicator with credibility at all levels

Highly organised, able to balance daily operations with planning

Hands-on leadership style—leads by example on the shop floor

Nice to have

Knowledge of windows, doors, roofing or home improvements

Multi-site responsibility or supporting more than one location

Experience within an independent or fast-growing SME

Familiarity with customer care metrics (OTIF, reviews, NPS, complaints)

Ready to Apply?

We’re reviewing CVs for this Trade Centre Manager – Flagship Site role now — early applications are encouraged.

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(Alcester) |  (Redditch)

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About Arden Personnel

We recruit across Redditch, Bromsgrove, Studley, Henley‑in‑Arden, Evesham, Alcester, Bidford‑on‑Avon, Leamington Spa, Warwick & Stratford‑upon‑Avon.

We’re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more.

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Location:
Bengeworth
Salary:
£50,000 - £60,000 /annum
Job Type:
FullTime
Category:
Management

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