Trade Counter Assistant

New Yesterday

Location: Watford, WD25
Salary: £32,000 – £34,000
Hours:
Monday to Friday: 7:00am –4:00pm
Alternate Saturdays: 7:00am – 5:00pm

We’re looking for a friendly, reliable, and motivated Trade Counter Assistant to join this busy Watford branch. This is a great opportunity for someone who enjoys working in a fast-paced trade environment, takes pride in delivering excellent customer service, and has a strong knowledge of building materials and hardware.

About the Role:

As a Trade Counter Assistant, you’ll be a key point of contact for our customers, providing knowledgeable advice, processing orders efficiently, and ensuring the trade counter operates smoothly. Using your understanding of trade products and professional customer needs, you’ll help customers find the right solutions to complete their projects effectively.

Benefits:

* Perkbox – 24/7 access to perks, discounts, wellbeing tools, online GP services and more

* Pension scheme

* Group life assurance

* Staff discount

* Cycle to Work scheme

* Employee Assistance Programme for confidential support

* Long service awards and genuine career development opportunities

* 20 days annual leave plus bank holidays, and your birthday off

Key Responsibilities:

* Welcome and assist customers in a friendly, professional manner

* Process transactions accurately and efficiently

* Support deliveries in and out of the branch

* Handle telephone enquiries clearly and professionally

* Assist with ordering stock, replenishment, and stock control

* Provide expert advice on building materials and hardware products

* Take part in stock counts and support the smooth running of the branch

Requirements:

* A genuine passion for delivering excellent customer service

* Essential knowledge of hardware and building materials

* A positive, can-do attitude with enthusiasm and willingness to learn

* Strong interpersonal skills – approachable, confident, and customer-focused

* Ability to work effectively as part of a team in a fast-paced environment

* Self-motivated, organised, and able to prioritise tasks under pressure

Ready to Apply?

If you’re enthusiastic, dependable, and looking to build a rewarding career with a company that truly values its people, we’d love to hear from you
Apply
Location:
Patchetts Green
Salary:
£32,000 - £34,000 /annum
Job Type:
FullTime
Category:
Customer Services

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