Role overview: Trade Support for Buy Side Client (London) Ideally 2 - 5 years experience in trade support. Manage global trading platform readiness: pre-trading & post-trading Provide monitoring and support for end-to-end transaction flow across the trading platform A clear understanding of Trade Lifecycle for ETD / OTC products is a must Quickly identify, analyse and correct alerts & issues and/or escalate to minimize trade flow impact and pre-empt outages A Trade support background in Investment bank, Brokerage or Exchange is preferred Manage users requests: track requests, review approvals, updates, resolution, closure, etc. Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams Key responsibilities & qualifications Hands on trade flow support experience es...