Training & Improvement Officer

1 Days Old

Training and Improvement Officer Lyndhurst, New Forest | Hybrid (50% office-based) £35,646 to £39,469 per annum We are looking for a proactive Training and Improvement Officer to support and enhance the performance of our Housing Services team. This is a great opportunity for someone who enjoys working with people, systems, and data to drive improvement and support service excellence. About the Role In this varied role, you will take the lead on coordinating and delivering training for housing staff, promoting best practice in system use and data handling. Youll also work with teams to support performance monitoring and service improvement initiatives, using tools such as Microsoft Excel and Power BI to provide insightful reporting. Youll be key to embedding a performance-focused culture and ensuring staff are confident and capable in using systems and interpreting data to improve service outcomes. Training and Improvement Officer Key Responsibilities Deliver and coordinate training on housing systems and Microsoft 365 tools. Support performance monitoring and improvement across housing services. Develop and maintain reports and dashboards using Excel and/or Pow...
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Location:
Lyndhurst, Hampshire
Salary:
£35,000
Category:
Education

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