Due to business growth our client are actively looking for a Transport Compliance / Planner / Controller in their NORTHAMPTON locationThe main responsibilities within the Transport Compliance / Planner / Coordinator role are:- Big focus on compliance, fleet maintenance control, PMI, O Licence awareness and control, WITD, Drivers hours etc- Allocation of work to couriers in a fair and transparent manner.- Taking bookings accurately and advising clients of our services.- Monitoring of jobs through to POD and completion.- Implementing and maintaining Service Level Agreements.- Proactively keeping clients and fellow employees informed of any delays or issues.- Ensure your fleet size is sufficient to service your clients particularly during peak periods - maintain levels and recruit drivers when required.- Any other duties instructed by Operations manager or directorsHandle the out of hours duty phone 1 week in 3.The key skills we need you to have for the role include:- Managing and exceeding customer expectations.- Acting on your own initiative without constant supervision.- Ability to communicate clearly with clients, couriers and suppliers and remain professional at all times.FlexibilityBe highly organised.- Previous transport industry experience.- Previous Transport Compliance knowledge- Previous controlling experience.- Good geographical knowledge.- Excellent punctuality and attendance- Computer literate.- Acting on your own initiative without co...