Job Title:TransportFirst Line ManagerLocation:RuncornRemuneration:£34,000.00per annumShifts:Tuesday to Friday(10:00 - 20:00) and Saturday (09:00 - 19:00)Requirements:Demonstrable experience in a similar role, strong people management capabilities, ability to lead from the frontIgnition Driver Recruitment are looking for a reliable, experiencedTransportFirst Line Managertojoin our team and play a vital role in keeping the supply chain moving.Our client is looking for someone with a demonstrable experience in a similar role, who can lead from the front and remain resilient under pressure. The working hours will require some flexibility simply due to the different demands of the business.Transport First Line Manager - What You'll DoLead the transport operation during your shift, ensuring safety, service, cost and people KPIs are consistently achieved while upholding transport compliance and legal standardsConduct key people management activities including 11s, absence reviews, performance management discussions and supporting HR investigationsOversee Health & Safety and transport audits, drive corrective actions, and ensure the operation remains fully compliantManage customer escalations and complaints arising from a high volume of weekly deliveries, carrying out investigations and implementing service improvementsUse multiple computer systems daily, producing accurate reports and resource plans using spreadsheets and operational dataPlan next-day transport resources, ensuring effective driver and vehicle allocation, and lead team briefs to align colleagues with operational prioritiesSupport accident management processes, maintain high standards of transport compliance, and communicate clearly with senior leaders and the clientThis is a really varied role, and it requires someone who can think on their feet, and problem solve quickly.About you - what you need:Demonstrable experience within a similar role, experience supervising a team and an operational understanding of a fast-paced transport environment, includinga deep understanding of transport legislation, compliance requirements and best practiceStrong HR and people management capability, including experience with absence, performance, conduct and investigationsConfident in managing customer escalations and service issues, with a professional and solutions-focused approachAbility to lead from the front, take ownership and remain resilient under pressureStrong planning, organisational and problem-solving skills, with the ability to juggle competing prioritiesYou must be a UK resident to be considered for this opportunity. We are unable to assist with VISA applications and cannot assist with relocation.If you are a strong leader, and you are able to implement and manage change, as well as planning and using resources in a cost effective manner, this role would suit.Click to apply today.JBRP1_UKTJ