UK & Ireland Sales Support Administrator

Contract: 12 month Fixed Term Contract (maternity cover)

Salary: £28,700 per annum

Location: Office based, Southampton

Hours: 40 hours per week, Monday - Friday, 8:30am - 17:30pm

Start Date: August 2026

Excellent Benefits

Purpose of the job

Provide the UK & Ireland Sales Department with administration support and general sales administration to assist with the smooth running of customer Accounts.

Key Duties & Responsibilities

• Processing debit notes, data entry using oracle, verifying calculations and backup prior to final approvals.
• Supporting the Admin and Finance Teams, liaising with account managers to ensure all chargebacks are processed and queries resolved.
• Uploading agreement forms to oracle using bulk upload
• Daily management of multiple outlook mailboxes ensuring all enquiries are assigned to the correct administrator for processing.
• Returns (RMA) data processing, completing pricing checks.
• Processing new customer account forms using Docusign.
• Maintenance of all administration trackers.
• Preparing sales out data for Finance Team on a weekly basis.
• Purchase Orders – processing purchase requests for sales, marketing and eCommerce teams
• Product set up sheets, completing data and sharing within the agreed time scales.
• Taking minutes at weekly sales trade meeting and other sales meetings as required.
• Issuing discount codes on request as per the business approval matrix
• NDA’s & Contracts – processing in Docusign for signature and retrieving documents from DocuWare on request.
• Ensuring all sales enquiries are forwarded to the relevant Account Manager to follow up.
• Supporting and advising Account Managers on administration processes to ensure we are working within SOX and GDPR
• Providing administration cover as and when required.
• Providing additional administration support to the account managers as required.
• All other administration duties requested by manager.
• Attend industry tradeshows, meetings and other events as required

Education & Experience

• Previous experience in a sales-related environment desirable but not essential as training will be given
• Superior attention to detail and high level of accuracy
• Ability to prioritise and handle multiple tasks in a busy environment
• Demonstrate confidence and patience in dealing with customers.
• Administration Experience, including data inputting
• Intermediate /Advanced excel (including vlookup)
• Sales Admin Support experience
• Oracle or other relevant system experience.
• Team player
• Excellent verbal and written communication skills
• Microsoft word /Outlook / TEAMS