Overview Position Summary... What you’ll do Develops communicates and leverages a strategic vision aligned with company market and local plans and tactics to direct the management team and management and hourly associates in facility operations merchandising and company direction. Provides supervision and development opportunities for management and hourly associates in a facility that may present issues such as high turnover, significant engagement issues, inexperienced associates and recruiting challenges in an experienced highly competitive market requiring ongoing and proactive recruitment, hiring, training, mentoring, succession planning, duty assignment, performance evaluation, recognition and belonging mindset in the workplace across multiple levels of the organization. Upholds the company’s Open Door Policy by meeting with associates, listening to concerns, researching issues, leveraging resources for time-sensitive requests, reviewing policies and procedures, teaching and driving consistency in responsiveness and resolution across managerial levels within the facility, and providing resolution for associates including proactively seeking out associate comments and concerns by meeting with associates in their work areas. Ensures compliance with company policies and procedures by anticipating and proactively responding to challenging compliance issues, developing and maintaining relationships with federal, state and local officials, holding hourly associates and managers accountable, analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, maintaining quality assurance standards, overseeing safety and operational reviews, and developing and implementing action plans to correct deficiencies and provide direction on executing company programs and strategic initiatives. Initiates, directs and participates in community outreach programs in a high visibility environment with possible media attention, encouraging and supporting associates and managers to serve as good members of the community, establishing relationships with key individuals, organizations and groups, and presenting the company’s perspective to external organizations, following media guidelines, and championing company programs and sustainability efforts to associates, customers and the local community. Drives the financial performance of the facility by ensuring that sales and profit goals are achieved, maintaining a strategic holistic and analytical business perspective, anticipating key performance indicators, executing process improvements and productivity tools, and leading the management team in controlling expenses indexed to sales. Develops plans to correct any deficiencies in financial performance, oversees budgets, and analyzes economic trends and community needs for budgeting and forecasting. Guides hourly associates and managers in a challenging labor environment (e.g., recruitment and engagement issues, high turnover) with customer service approaches and techniques to resolve customer needs, complaints and issues within company guidelines and standards. Drives sales in the facility by accounting for dynamic indicators such as external environment, merchandising, customer and associate base, replenishment, sales windows, pricing, signing, stock and inventory levels, budgeting and forecasting, and assessing economic trends and community needs. Ensures success of the Academy training environment and store standards by meeting store requirements defined in the Academy Store standards and standard operating procedures, creating an engaging environment within the Academy for associates, integrating Academy associates in leadership and store meetings, engaging trainees during store assignments, providing job shadowing opportunities, acting as a culture champion, and maintaining high customer service levels. Serves as a visible operations champion in the Academy program for welcoming and introducing new trainee groups, speaking on relevant business experience, acting as an Academy advocate across supported markets, and participating in talent and succession planning. Provides overall direction by analyzing business objectives and customer needs, developing and implementing business strategies and plans, analyzing costs and forecasts, evaluating operational processes, measuring outcomes, and identifying opportunities for improvement. Promotes a customer environment and sponsors continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting and developing talent, supporting mentorship, workforce development and succession planning, and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to standards of integrity and ethics, integrating these values into all programs and practices, and supporting the Open Door Policy. Develops and leverages internal and external partnerships to maximize business goals by sponsoring and leading key community outreach initiatives, engaging stakeholders in development, execution and evaluation of business plans, and supporting associate efforts in these areas. Respect the individual: Builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, and creates opportunities for all associates to thrive and perform. Respect the individual: Works collaboratively, builds trusting relationships, communicates with impact, energy and positivity, motivates and influences. Respect the individual: Attracts and retains the best talent, empowers and develops talent and recognizes contributions and accomplishments. Act with Integrity: Maintains the highest standards of integrity and ethics, models Walmart values, and supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world; acts with integrity, humility, self-awareness, honesty and transparency. Serve Our Customers and Members: Delivers results while putting the customer first, considers how and where customers shop and applies the EDLP and EDLC business models to all plans. Serve Our Customers and Members: Makes decisions based on data, balances short- and long-term priorities, and considers customers, associates, shareholders, suppliers, partners and communities when planning. Strive for Excellence: Displays curiosity, takes risks, shows courage and resilience, and learns from mistakes. Strive for Excellence: Drives continuous improvements, adopts new technologies and skills, and supports others through change. At Walmart, we offer competitive pay, performance-based bonuses and other benefits. Health benefits include medical, vision and dental. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off includes PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO/PPTO for vacation, sick leave, holidays or other purposes. See information about PTO at one.walmart.com/notices. Live Better U is an education benefit program for associates, with programs ranging from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books and fees are paid for by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to plan terms. For Information About Benefits And Eligibility, See One.Walmart. The annual salary range for this position is $110,000.00 – $170,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation may include Regional Pay Zone (RPZ) and Complex Structure where applicable. Minimum Qualifications: Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor’s Degree and 2 years general management experience, including financial accountability, and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring and termination; OR 4 years general management experience, including financial accountability, and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring and termination. For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training may be required. For facilities with ammunition and state-specific requirements, a current state-issued Certificate of Eligibility may be required. Associates must complete required trainings and assessments (e.g., Academy trainings, Open Door trainings). Preferred Qualifications: Outlined below are optional preferred qualifications. Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Experience as a Store Manager in a low complexity store or in a higher complexity store, or 2 years as a Store Manager in a high-volume retail store. Experience running a fresh or dry grocery area. Primary Location: 1098 Frederick Blvd, Portsmouth, VA 23707-4119, United States of America Walmart and its subsidiaries are committed to a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees. Note: This job description contains information about benefits that may be subject to change. For information about benefits and eligibility, see One.Walmart. #J-18808-Ljbffr