Ned's Club Downstairs, The Vault, is a late-night cocktail lounge and club space in the original bank vault. As the Vault Assistant Manager, you will support the Vault Manager and the Ned's Club senior leadership team in overseeing the space,, taking the reins whenever they aren't on site and partnering on all commercial and strategic elements of running a successful business.

Do you want to join one of the best places to work in hospitality?

What's the role?

Vault Assistant Manager

About The Ned:

The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a public spa, a full floor of events spaces, ten restaurants and bars and 248 hotel bedrooms.

As a key part of the management team, you will:

• Supporting Vault Manager in delivering all operational, commercial, experiential, and people performance
• You'll contribute to and drive the late night lounge strategy to achieve our goals and build a long-term vision for the brand
• Closely monitoring financial performance, you'll provide direction and take decisions where needed to protect and drive profitability, including labour scheduling, expense control, sales forecasting, annual budgeting process and month end performance analysis
• Our customer and member experience are central to success, and you'll be obsessive about any detail that has the potential to make or break this
• You're accountable for ensuring the whole team delivers exceptional service and equally, you'll hold them to account for performance as measured on the restaurant balanced scorecard
• As an accountable person for health and safety and labour relations, you'll ensure that all regulatory compliance is maintained
• Support with all people leadership tasks - including team recruitment, development and performance chats, onboarding new starters - this is a great role for growing manager who wants to build their people management skillset
• Work shifts that start earliest at 4 pm and finish latest at 5 am

What you can bring to the role:

• Previous leadership experience with a proven track record of delivering outstanding food, guest experiences, and people management
• Our customers and guests expect the best, so high standards are essential
• An organised and detailed manner is necessary, as impeccable record keeping is needed to maintain records for our safety and audit standards
• A commercial mindset is non-negotiable in all our leaders as you will be supporting in delivering excellent financial performance and results
• Our operation can be a high-pressure environment, but you'll be the steady presence that our team look to, so a calm demeanour and a genuine passion for providing guests with an exceptional experience every time is essential

What can The Ned give you?

• Salary of up to £45,000 per year, including service charge
• Every house membership at Soho House
• Ned's Club incentive plan
• Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast
• Exciting learning and development programmes to help progress your career
• Exclusive rates at The Ned for staying and eating for you, your family and friends
• Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts
• Your birthday off after a year of service and more holiday after five years
• Paid volunteer day
• Refer a friend scheme
• Regular social events, including an annual pool party
• Employee assistance programme - 24/7 advice and support
• Reward and recognition initiatives

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must be eligible to live and work in the UK to be considered for this role.

Apply today and join us as an Vault Assistant Manager

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