Vehicle Damage Assessor / Bodyshop Customer Service Advisor

Monday - Friday | 8:00am - 6:00pm

Rayleigh

Up to £40,000 DOE + Performance Bonus

MPJ Recruitment are proud to partner with a highly respected and well-established car Bodyshop in Rayleigh, renowned for delivering exceptional vehicle repairs and outstanding customer care. With a reputation built on precision, professionalism, and pride in restoring vehicles to pre-accident condition, this is a business that truly values quality.

We are now seeking a confident, organised, and customer-focused Front of House Bodyshop Advisor / Vehicle Damage Assessor to become the welcoming face of the business. If you thrive in a fast-paced automotive environment and take pride in delivering first-class service, this is your opportunity to join a team that genuinely appreciates what you bring to the table.

The Role:

As a key part of the front-of-house and estimating team, you will:

Deliver a warm, professional welcome to all customers and visitors Maintain a clean, organised, and inviting reception area Manage incoming calls, emails, and customer enquiries efficiently Liaise with customers, insurance companies, and the workshop team Prepare job cards, estimates, and invoices Schedule inspections, estimates, and repair bookings Conduct vehicle damage assessments and prepare accurate repair estimates Utilise Audatex and Glassmatix systems confidentlyAbout You:

You'll bring:

Recent experience as a Vehicle Damage Assessor, Automotive Engineer Assessor, or Independent Assessor Strong knowledge of accident repair methods, vehicle valuations, and estimating Excellent communication, interpersonal, and negotiation skills Strong organisational skills with the ability to manage multiple priorities Confidence using PC systems (Excel, Word, Outlook) A flexible, proactive, and customer-first mindsetThe Benefits:

Competitive salary up to £40,000 DOE Performance-based cash bonus 28 days holiday (including bank holidays) Company pension scheme On the job training, and development opportunities Supportive, friendly team culture Monday to Friday working - no weekendsIf you're looking to join a growing, reputable company where your expertise and customer service skills will be truly valued, we want to hear from you.

Click APPLY today and we'll be in touch promptly