Important High Level Summary Notes Please read the below high-level overview carefully, and if this position is of interest please contact me directly for a chat - my details are below:

Lorenz Pasch at Hays Recruitment. My mobile number and email are available on my LinkedIn profile.

In order to proceed with an application for this position, you must be able to demonstrate:

Direct experience managing technology vendors or MSPs in an enterprise environment

Strong involvement in contract lifecycle management (renewals, obligations, commercial terms)

Experience challenging suppliers on performance, service quality, and commercial outcomes

Ownership of SLA/KPI frameworks, vendor scorecards, and performance reporting

Exposure to cost transparency, consumption analysis, or optimisation initiatives If your experience does not include the above, this role will not be a match.

The Role

Hays is a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading techn...