Verification Advisor

12 Days Old

Are you detail-driven with a passion for getting things right first time? Do you thrive in a fast-paced environment where accuracy and empathy go hand in hand? Want to make a real difference by helping clients take the first step toward financial recovery? Were looking for aVerification Advisorto join ourVoluntary Arrangements team. In this role, youll be the crucial link between debt advice and plan activation ensuring every IVA (Individual Voluntary Arrangement) is verified, accurate, and compliant with regulatory standards. Youll work across multiple channels including phone, email, SMS, and letter to verify client documentation, conduct anti-money laundering checks, and ensure every plan reflects the clients true financial situation. Your work will directly impact client outcomes, helping them move forward with confidence and clarity. What youll be doing In this role, youll verify client documentation to ensure their Individual Voluntary Arrangement is accurate and compliant. This includes processing paperwork, checking signed agreements and debt account numbers, and confirming income details against submitted proof. Youll conduct credit reference and anti-money laundering checks, request missing information, and liaise with clients to resolve discrepanci...
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Location:
Leeds
Salary:
£22,000
Job Type:
FullTime

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